LENCO DPA-24 Mode D'emploi page 10

Troubleshooting For Installation
If the device displays error message "Device not connected"during
installation, follow these steps to resolve:
A.For Software issues (Photo Viewer software can not launch)
1. Re-insert and launch the installation CD and choose "Remove"or
"Uninstall" from the Installer Menu.
2. Disconnect the USB cable and device from the computer and restart.
3. After computer has restarted, launch the installer again and reinstall
the software.
NOTE: DO NOT connect the USB cable until after the software is installed.
B.For Hardware installation issues (Device not recognized)
1. With the Photo Album connected to the computer Via USB , go to the
Start Menu/ Control Panels/ Add Hardware.
2. When the Dialog box comes up, click the option that says
"Yes, I have already connected the hardware".
3. In the list of Devices-Find "Photo Viewer" click NEXT and this will give
the status of the device. If a warning icon appears next to the Photo
Album then double click the icon and select the option to "Reinstall
the software".
9