Remote Control Troubleshooting - Kohler K-7421 Guide D'installation

Remote Control Troubleshooting

Consult the toilet Homeowners Guide, 1212876-5, or go to
www.kohler.com for detailed troubleshooting instructions if the
issues involve more than the remote control.
For service parts information visit www.kohler.com/serviceparts.
Small Children
The auto flush and bidet features require a sensor located under
the seat to be enabled. Small children may not be tall enough
(approximately 48" (1.2 m)) to activate the sensor. The bidet and
autoflush features will not function correctly when this sensor has
not been activated.
Remote Control Troubleshooting
Symptoms Probable Causes
1. The remote A. The remote control
control does
not have
B. Remote control is
power. Screen
is black and
does not
respond to
C. The remote control
touch.
The remote A. The remote control
2.
control is on,
but the toilet
fails to
respond.
1197250-2-B
Recommended Action
A. Replace the batteries.
batteries are dead.
B. Reconnect the remote
not connected to control following the
the toilet. instructions in this
manual.
C1. Remove the batteries
has locked while a and reinstall them.
function is in
process.
C2. Call the Customer
Care Center using
the information
provided on the back
page of this manual.
A1. Remote control is out
and toilet are not of range of the toilet.
communicating. Move the remote
control closer to the
toilet.
A2. Turn the power to
the toilet off using
the power button on
the back of the toilet,
wait 10 seconds, turn
the power back on.
20 Kohler Co.