Fluval Q.5 Mode D'emploi page 6

every month, alternating with an extra set which has been dried over that period and cleaned before
being placed in the aquarium.
Two complete sets of air stones alternately changed each month will extend the life of the air stones and
help keep back pressure to a minimum. Clogged air stones and air-driven aquarium ornaments will lead to
low air pressure output and also reduce the life of the diaphragms.
TROUBLE SHOOTING TIPS
If the air pump fails to produce air, check the following:
1. Ensure that the air pump is plugged in.
2. Ensure that there are no blockages in the air hose assembly and that all valves allow air passage. If no
air is produced by the accessories in the aquarium, remove the air line from the pump and ensure that
air is being produced.
3. If the air pump produces no output, the most common problem encountered with any air pump is a ripped
or weakened diaphragm. Remove airline. Unplug appliance. Inspect the diaphragm for tears or rips. Any
opening in the diaphragm will make it impossible for the pump to produce air for aeration purposes.
Always inspect the diaphragm first before replacing other parts in the pump.
REMOVING THE PUMP
Important: Whenever the air pump must be shut off and removed from the aeration system, always take
off the airline before the pump is unplugged. This will prevent water from siphoning back into the pump. If
the airline cannot be removed before unplugging the power cord, raise the pump above the water level.
REPLACEMENT PARTS
Repair modules for all wearable parts are available for all Fluval Q series air pumps. These can be easily
obtained at your local aquarium and pet supply store. Failure of the electric coil or any other electrical
part requires proper service, and should be returned to the manufacturer for repairs or replacement (see
warranty for full details).
A18331 - Repair Module for Fluval Q.5 Air Pump
A18332 - Repair Module for Fluval Q1 / Q2 Air Pumps
WARRANTY
To register your warranty on line or for more information on this and other products go to www.hagen.com
Fluval Air Pumps are guaranteed against defects in material or workmanship under normal aquarium
usage and service for 2 years. We offer a 2 year guarantee on all non-replaceable rubber parts which
means that the air pump will be repaired or replaced at the manufacturer's discretion, free of charge, when
the complete pump is returned with proof of purchase and postage paid. This warranty does not apply to
any air pump that has been subjected to misuse, negligence, or tampering. No liability is assumed with
respect to loss or damage to livestock or personal property irrespective of the cause thereof.
FOR AUTHORIZED GUARANTEE REPAIR SERVICE:
For Authorized Warranty Service please return (well packaged and by registered post) to the address
below enclosing dated receipt and reason for return. If you have any queries or comments about the
operation of this product, please let us try to help you before you return the product to your retailer. Most
queries can be handled promptly with a phone call. When you call (or write), please have all relevant
information such as model number, age of product, details of aquarium set-up, as well as the nature of
the problem.
CANADA: Hagen Industries, Consumer Repair, 3235 Guénette, Montréal QC H4S 1N2
U.S.A.: Rolf C. Hagen (U.S.A.) Corp., 305 Forbes Blvd, Mansfield, MA. 02048
CALL US ON OUR TOLL-FREE NUMBER:
Canada only: 1-800-554-2436 between 9:00 a.m. and 4:30 p.m. Eastern Standard Time.
Ask for Customer Service.
U.S. only: 1-800-724-2436 between 9:00 a.m. and 4:00 p.m. Eastern Standard Time.
Ask for Customer Service.