Singling Out Problems - Trotec IDE 20 D Manuel D'utilisation

16. Singling out problems

Problem
Fan does not start running and flame
is not ignited
Fan does not start running or switch-
es off during start-up or operation
Fan switches off during start-up or
operation
Fan switches off during start-up or
operation
B - 8
Cause
Control device is incorrectly set
Control device defective
no power supply
Flame is present prior to the
ignition of the transformer
Photoelectric cell defective
Motor winding interrupted or
blown
Motor bearing blocked
Motor capacitor blown
no ignition
Flame control system defective
Photoelectric cell defective
Burner is not or only insuffi-
ciently supplied with heating
oil
Solenoid valve defective
Internal error of the electronic
control unit
Operating Manual – IDE 20 D/ 30 D / 50 D / 70 D
Error correction
• Check if the control equipment is correctly set (e. g. the
temperature set at the thermostat must be higher than the
room temperature).
• Have the control device replaced by the customer service.
• Check the characteristics of the electrical system
(230 V -1~ - 50 Hz).
• Check the function and position of the selector switch.
• Check if the fuse is intact.
• Contact the customer service and have the device cleaned
and heating oil residues removed from the combustion
chamber.
• Have the photoelectric cell replaced by the customer ser-
vice
• Have the motor replaced by the customer service
• Have the motor bearing replaced by the customer service.
• Have the motor capacitor replaced by the customer service
• Check the connections of the ignition cables to the elec-
trodes and the transformer.
• Check the position and the distance of the electrodes.
• Check if the electrodes are clean.
• Have the transformer replaced by the customer service.
• Have the flame control equipment replaced by the customer
service.
• Have the photoelectric cell cleaned or replaced by the cus-
tomer service.
Contact the customer service in order to:
• have the integrity of the coupling between the pump and
motor checked.
• have the heating oil circuit checked for air that may have
entered the circuit and to have the tightness of the lines
and filter seal checked.
• have the nozzle cleaned or replaced.
Contact the customer service in order to:
• have the electrical connections checked.
• have the safety thermostat LI checked.
• have the solenoid valve cleaned or replaced.
Contact the customer service in order to:
• have the control unit reset; try to start-up the device at
least twice. If the fault still occurs afterwards, replace the
control unit.
EN