AudioMX HG-11B Manuel De L'utilisateur page 8

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Troubleshooting
Problem
• Check the connection between the AC adaptor
and the wall outlet.
• Check the connection between the transmitter and
the AV components.
• Check if the headphone is turned on.
• Check if the battery power is too is low.
• Check that the power is turned on the TV or audio
playback device and re-start playback.
No sound
• Increase the headphones' sound volume. If no
Intermittent sound
sound can be heard even after raising the sound
volume, lower the volume and check the other
items.
• Reduce the distance between the headphones and
transmitter.
• Check to be sure that no other electronic device
using the 2.4 GHz band is located near the
headphones or transmitter. If such a device is
present, move it as far away as possible from the
transmitter and headphones.
• The sound volume control may be set too high,
or too low at the TV/AV or other playback source.
Distorted sound
Try adjusting the sound volume of the playback
device.
9
Possible solution
• Confirm that the headphones are placed correctly
on the transmitter, and that the transmitter's
Battery does not
power/charge indicator is showing red.
charge
• Check whether the charging contacts are dirty and
clean with a cotton swab if necessary.
Care and Maintenance
• To avoid the product's internal circuits being damaged, please do not expose
the headphones to high humidity.
• Keep the product away from direct sunlight or high temperatures as this may
shorten the life of the headphones.
• Do not disassemble the product as it may be damaged. There is no user–
serviceable parts inside.
• Do not use harsh chemical products or detergents to clean the product. Use
only a soft, dry cloth for cleaning.
• Do not use this product during strenuous exercise as it may be damaged by
contact with perspiration.
10

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