Kohler K-1695 Guide Du Propriétaire page 5

Troubleshooting (cont.)
Symptoms
3. Error 0104 is displayed.
4. Error 0408 is displayed.
5. Lights on the adapter are
off.
"GEN TEST" light is
6.
blinking red.
7. "TEMP SENSOR" light is
blinking red.
8. "DATA LINK" light is
blinking red.
9. Steam menu disappears
after requesting steam.
10. Display does not show
steam function.
Kohler Co.
Probable Causes
A. Temperature sensor not
connected.
B. Temperature sensor is damaged.
A. A communication error has
occurred.
A. Inadequate power is supplied to
the generator (green status light
on generator is off).
B. The user interface is not
receiving power from the
generator (green status light on
the generator is on).
C. The user interface is damaged
(green status light on the
generator is on).
A. An error has occurred with the
steam generator.
A. The temperature sensor is not
connected.
B. The temperature sensor is
damaged.
A. A connection to the media
module has not yet been
established.
B. A connection to the media
module cannot be established.
C. An error has occurred.
A. Cables between the generator(s)
and adapter are installed
incorrectly.
A. Inadequate power is supplied to
the generator (green status light
on generator is off).
5
Recommended Action
A. Connect the temperature sensor.
B. Call the Customer Care Center
using the information provided on
the back page of this manual.
A. Perform a system reset on the user
interface.
A. Provide proper power to the
generator. If necessary use the
provided test kit to ensure the
generator is working properly.
B. Use the provided test kit and
instructions to identify the source
of the problem.
C. Call the Customer Care Center
using the information provided on
the back page of this manual.
A. Check the error code on the user
interface. See the corresponding
error code in this document.
A. Connect the temperature sensor.
B. Call the Customer Care Center
using the information provided on
the back page of this manual.
A. Wait for the connection to be made.
B. Remove and reattach the cable that
connects the adapter to the media
module. Inspect cable for damage
and replace if necessary.
C1. Check the error code on the user
interface. See the corresponding
error code in this document.
C2. Reset power to the generator and
media module.
C3. Perform a system reset on the user
interface.
A1. Reinstall the black and/or silver
cable(s) between the steam
generator(s) and adapter per the
instructions in the installation
guide.
A2. Call the Customer Care Center
using the information provided on
the back page of this manual.
A1. Provide proper power to the
generator. Use the provided test kit,
if necessary, to ensure the generator
is working properly.
A2. Call the Customer Care Center
using the information provided on
the back page of this manual.
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