Troubleshooting Guide; Helpful Tips - Ninja Foodi SmartLid OL750EU Notice D'utilisation Et Garantie

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TROUBLESHOOTING GUIDE

Why is my unit taking so long to come to pressure? How long does it take to
come to pressure?
• Cooking times may vary based on the selected temperature, current temperature
of the cooking pot and temperature or quantity of the ingredients .
• Check to make sure the silicone ring is fully seated and flush against the lid . If installed
correctly, you should be able to tug lightly on the ring to rotate it .
• Check that the pressure lid is fully locked and the pressure release valve is in the SEAL
position when pressure cooking .
• Unit will not pressurise if there is not enough liquid .
Why is the time counting down so slowly?
• You may have set hours rather than minutes . When setting time, the display will show
HH:MM and the time will increase/decrease in minute increments .
How can I tell when the unit is pressurising?
• The display will show progress bar loading the building animation to indicate the unit is
building pressure .
"PrE" and moving lights are shown on the display screen when using the Pressure or
Steam function or any Combi-Steam modes .
• This indicates the unit is building pressure or preheating when using STEAM or
PRESSURE . When the unit has finished building pressure, your set cook time will
begin counting down .
There is a lot of steam coming from my unit when using the Steam function .
• It's normal for steam to release through the pressure release valve during cooking .
Why can't I open the lid after pressurising?
• As a safety feature, the lid will not unlock until the unit is completely depressurised . Turn
the pressure release valve to the VENT position to quick release the pressurised steam .
A quick burst of steam will spurt out of the pressure release valve . When the steam is
completely released, the unit will be ready to open .
Is the pressure release valve supposed to be loose?
• Yes . The pressure release valve's loose fit is intentional; it enables a quick and easy
transition between SEAL and VENT and helps regulate pressure by releasing small
amounts of steam during cooking to ensure great results . Please make sure it is turned
as far as possible toward the SEAL position when pressure cooking and as far as
possible toward the VENT position when quick releasing .
The unit is hissing and not reaching pressure .
• Make sure the pressure release valve is turned to the SEAL position . If you've done this
and still hear a loud hissing noise, it may indicate the silicone ring is not fully in place .
Press START/STOP to stop cooking, VENT as necessary and open the lid . Press down
on the silicone ring, ensuring it is fully inserted and lies flat under the ring rack . Once
fully installed, you should be able to tug lightly on the ring to rotate it .
The unit is counting up rather than down .
• The cooking cycle is complete and the unit is in KEEP WARM mode .
How long does the unit take to depressurise?
• The time it takes to release pressure depends on the quantity of food in the unit and can
vary from recipe to recipe . Always ensure the float valve has dropped before trying to
remove the lid . If the unit is taking longer than normal to depressurise, unplug the unit
and wait until the float valve drops before opening the lid .
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TROUBLESHOOTING GUIDE - CONT .
"ADD POT" error message appears on display screen .
• Cooking pot is not inside the cooker base . Cooking pot is required for all functions .
"SHUT LID" error message appears on display screen .
• The lid is open and needs to be closed for the selected function to start .
"ADD WATER" error message appears on display screen when using the Steam and
Pressure function .
• The water level is too low . Add more water to the unit for the function to continue .
"NO PRESSURE" error message appears on display screen when using the Pressure function .
• Add more liquid to the cooking pot before restarting the pressure cook cycle .
• Make sure the pressure release valve is in the SEAL position .
• Make sure the silicone ring is installed correctly .
"ERR" message appears .
• The unit is not functioning properly . Please contact Customer Service at 0800 000 9063 .
"PLUG IN" error message appears on display screen .
•Insert the probe cap or the digital cooking probe into the socket in order to start cooking .
"PROBE ERROR" error message appears on display screen .
• The unit has reached the maximum time of the function selected before the probe
reaches the set temperature .
"SLIDE" error message appears on display screen .
• Move the slider to the position desired before selecting a cooking function .
"LOCK LID" error message appears on display screen .
• Move the slider to the PRESSURE position in order to lock the lid .

HELPFUL TIPS

1
For consistent browning, make sure ingredients are arranged in an even layer on the
bottom of the cooking pot with no overlapping . If ingredients are overlapping, make sure
to shake halfway through the set cook time .
2 For smaller ingredients that could fall through the reversible rack, we recommend first
wrapping them in a parchment paper or foil pouch .
3 Use the KEEP WARM mode to keep food at a warm, food-safe temperature after cooking .
To prevent food from drying out, we recommend keeping the lid closed and using this
function just before serving .
4 To reheat food, use the AIR FRY function .
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