Troubleshooting; Checkpoints - Samsung NX58M6650W Serie Manuel D'utilisation

Troubleshooting

If you encounter a problem with the range, check the tables starting below, and
then try the suggested actions.

Checkpoints

Gas safety
Problem Possible cause
You smell gas. The surface burner knob
is not in the OFF position
and the burner is not lit.
There is a gas leak.
Surface burner
Problem Possible cause
All burners do The power cord is
not light. not plugged into the
electrical outlet.
A fuse in your home may
be blown or the circuit
breaker tripped.
The gas supply is not
properly connected or
turned on.
NX5000M_NX58M6650WS_AA_DG68-00993A-00_EN+MES+CFR.indb 43
Action
Turn the burner knob to OFF.
Clear the room, building, or area
of all occupants.
Immediately call your gas supplier
from a neighbor's phone. Do
not call from your phone. It is
electrical and could cause a spark
that could ignite the gas. Follow
the gas supplier's instructions.
If you cannot reach your gas
supplier, call the fire department.
Action
Make sure the electrical plug
is plugged into a live, properly
grounded outlet.
Replace the fuse or reset the
circuit breaker.
See the Installation Instructions
that came with your range.
Problem Possible cause
The surface The control knob is not
burners do not set properly.
light.
The burner caps are not
in place.
The burner base is
misaligned.
A surface The control knob has
burner been left in the Lite
clicks during position.
operation.
The burners do The surface burner
not burn evenly. components and caps
are not assembled
correctly and level.
The surface burners are
dirty.
Very large or The wrong burner orifice
yellow surface is installed.
burner flames.
The surface The oven door lock is
burners light turned on.
but the oven
burners do not
light.
The Gas Pressure
Regulator shut off switch
is in the off position.
Action
Push in the control knob and turn
it to the Lite position.
Clean the electrodes.
Put the burner cap on the burner
head.
Align the burner base.
After the burner lights, turn the
control knob to a desired setting.
If the burner still clicks, contact a
service technician.
See page 39.
Clean surface burner components.
(See page 39.)
Check the burner orifice size.
Contact your installer if you have
the wrong orifice (LP gas instead
of natural gas or natural gas
instead of LP gas).
The display will show the Lock
icon. Hold the oven door open
and press the START/SET pad for
3 seconds. The oven will beep and
the Lock icon will turn off.
Call a qualified service technician.
English 43
6/29/2017 1:09:33 PM