Contact Information - Horizon Hobby Evolution Radial Glow E777 Manuel D'instructions

facility. An Online Service Request is available
at http://www.horizonhobby.com under the
Support tab. If you do not have internet ac-
cess, please contact Horizon Product Support
to obtain a RMA number along with instruc-
tions for submitting your product for service.
When calling Horizon, you will be asked to
provide your complete name, street address,
email address and phone number where you
can be reached during business hours. When
sending product into Horizon, please include
your RMA number, a list of the included items,
and a brief summary of the problem. A copy
of your original sales receipt must be included
for warranty consideration. Be sure your
name, address, and RMA number are clearly
written on the outside of the
shipping carton.
Notice: Do not ship LiPo batteries to
Horizon. If you have any issue with a LiPo
battery, please contact the appropriate
Horizon Product Support office.

Contact Information

Horizon Hobby
United Horizon
States Service Center
(Electronics
and engines)
Horizon
Product Support
(All other products)
United Horizon Hobby
Kingdom Limited
Germany Horizon
Technischer
Service
France Horizon
Hobby SAS
Warranty Requirements
For Warranty consideration, you must include
your original sales receipt verifying the
proof-of-purchase date. Provided warranty
conditions have been met, your Product will
be serviced or replaced free of charge. Service
or replacement decisions are at the sole
discretion of Horizon.
Non-Warranty Service
Should your service not be covered by
warranty service will be completed and pay-
ment will be required without notification or
estimate of the expense unless the expense
exceeds 50% of the retail purchase cost. By
submitting the item for service you are agree-
ing to payment of the service without notifica-
tion. Service estimates are available upon
request. You must include this request with
your item submitted for service. Non-warranty
service estimates will be billed a minimum of
½ hour of labor. In addition you will be billed
for return freight. Horizon accepts money
orders and cashiers checks, as well as Visa,
MasterCard, American Express, and Discover
cards. By submitting any item to Horizon for
service, you are agreeing to Horizon's Terms
and Conditions found on our website http://
www.horizonhobby.com/Service/Request/.
Address
4105 Fieldstone Rd
Champaign, Illinois
61822 USA
4105 Fieldstone Rd
Champaign, Illinois
61822 USA
Units 1-4 Ployters Rd
Staple Tye
Harlow, Essex
CM18 7NS
United Kingdom
Christian-Junge-
Straße 1
25337 Elmshorn
Germany
14 Rue Gustave Eiffel
Zone d'Activité du
Réveil Matin
91230 Montgeron
Phone Number/Email Address
877-504-0233
Online Repair Request:
www.horizonhobby.com/service
877-504-0233
productsupport@horizonhobby.com
+44 (0) 1279 641 097
sales@horizonhobby.co.uk
+49 (0) 4121 2655 100
service@horizonhobby.de
+33 (0) 1 60 47 44 70
infofrance@horizonhobby.com
EN
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