Troubleshooting (Initial Setup By Basic Setup) - Panasonic Homehawk Shelf Guide D'utilisation

T
roubleshooting (Initial setup by Basic Setup)
Problem
When initial setup The camera's
LED indicator is
is performed
blinking in red�
using Basic
Setup‚ the
following screen
is displayed and
the setup cannot
be completed�
The camera's
LED indicator is lit
in blue�
HNC815C_ITG_(en_en)_0424_ver.040.pdf
Cause
The wireless network
password may be
incorrect�
The DHCP function
of your wireless
router may be
disabled�
Your mobile device
is connected to
another network�
A network clash has
occurred because
you have 2 wireless
routers at home
that are using the
same channel or
channels of a close
frequency�
17
Solution
• Enter the correct password for the wireless
network�
• Unplug the camera and then plug it in again‚
and then try again from the beginning�
• Confi rm that the wireless router's DHCP settings
are enabled� Refer to your wireless router's
manual�
• Unplug the camera and then plug it in again‚
and then try again from the beginning�
• Connect your mobile device to the same
wireless network that was used to set up the
camera and try to add the mobile device
again�
• Unplug all the wireless routers and plug them
in again�
If the situation still does not improve‚ refer to
your wireless router's manual for information
on how to change the router channel of your
wireless network�
17
2019/04/24 18:22:46