Troubleshooting - ARGENTO Active Bike Mode D'emploi

Error
The motor is not running
The drive wheel does not
turn
The motor stops while it is
running
After charging it, the item
does not switch on or it
switches off after a few
km.
The battery does not
charge or the item does
not switch on
Error code table
Model Error
Code
E01
E02
E03
E04
Active
Bike
E05
E09

11. Troubleshooting

Cause
Electrical issue, error
code present
Problems with the
brakes
Motor is blocked
Motor overheating
Presence of error code
Damaged battery
Connection problems
The battery is not
connected (models with
removable battery)
The battery is depleted
Damaged battery
Problems with the
battery charger
Indications
Engine malfunction
Display malfunction
Brakes malfunction
Controller general fault
Motor blocked
Control unit signal error
Solution
Request technical assistance
Adjust the brakes; if the problem
persists, request technical
assistance
Check that the wheel is properly
tightened, check that the wheel
turns without starting the vehicle.
If the problem persists, request
technical assistance
Stop the vehicle and wait for it to
cool
Request technical assistance
Request technical assistance
Request technical assistance
Check that the power connector
is connected.
Charge the battery to 100%
Request technical assistance
Replace the battery charger
Solution
Request technical assistance
Request technical assistance
Request technical assistance
Request technical assistance
Switch off the vehicle, check and
remove any obstacles present;
if the problem persists, request
technical assistance
Request technical assistance
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