Faults And How To Remedy Them - NUK Eco Smart Control 300 Mode D'emploi

11. Faults and how to remedy them

Fault
Camera is not Camera is not connected
displaying an
Powerline adapter is not correctly
image and not
connected
producing any
Camera is not registered to the
sound
smartphone (tablet)
No reaction from camera software Separate camera from network, wait
Password is incorrect
Camera encryption is faulty
Smartphone software has crashed Turn the smartphone off and then on again.
WiFi/WLAN connection not
working
Mobile phone data transmission
not working
Camera and Powerline adapter are
not connected to the same current
phase
Image is flickering Lighting in monitored room is
unfavourable
Image is in black Light is too weak and the infrared
and white function has switched on
automatically.
Image or sound The type of data transmission is
are not sharp too slow
Image and sound The coding and decoding of the
are delayed on the video signals always takes some
smartphone time
The volume of Image resolution too high
data is too high
when accessing
the device via the
Internet
Cause
34
Remedy
"5.1 Connecting the camera" on page 25
"5.2 Connecting the WLAN router" on
page 25
"5.3 Preparing the smartphone/tablet" on
page 26
10 seconds and connect again
"Password settings:" on page 29
Reset encryption (see "8.3 Resetting the
encryption" on page 33).
Reestablish connection to camera (see
"6.1 Starting the app and viewing the live
image" on page 27)
Set up WiFi/WLAN connection (see
Instructions for Use included with your
smartphone/tablet).
Set up mobile phone data transmission (see
Instructions for Use included with your
smartphone/tablet).
An electrician may need to reconnect the
plug sockets used to the same current
phase (this may only be carried out by an
expert).
Increase or reduce the lighting
The infrared function is always in black and
white. To return to colour, the room will need
to be made brighter (see "Infrared
operation" on page 25).
Reduce the image resolution (see
"Recording settings:" on page 30)
Cannot be rectified, this is the way the
system operates.
Reduce the image resolution (see
"Recording settings:" on page 30)
If possible, use the WiFi network.