Troubleshooting; Getting Help - Dacor DHD30M700WS Manuel D'utilisation Et D'entretien

Troubleshooting

This table lists various minor problems concerning hood issues, possible causes, and solutions. If you have an
issue listed in this table, try resolving the issue by applying the corresponding solution. If you cannot resolve the
issue, contact Dacor (see Warranty and Service for contact info).
Problem
Nothing works (control
panel not lit; fan lights not
working)
Light(s) not working (control
panel lit; fan working)
Fan not drawing heat and
smoke properly
Fan shuts off by itself
Fan not working (control
panel lit; lights working)
Fan turns on by itself
ConnectOn not working
Bluetooth light blinks or
shuts off automatically
*Dacor does not manufacture/warrant/service the ducting that vents heat/smoke from the hood chimney to the
outside. The owner shall have a qualified person install/maintain the ducting.

Getting Help

Before requesting service:
1. Review Troobleshooting
2. Familiarize yourself with the hood warranty, terms and conditions
3. If none of the previous suggestions resolves your issue, call Dacor Customer Assurance:
Hours of operation:
Phone:
Product Information: knowledgebase.dacor.com
Website:
14 ENGLISH
Cause
• Main power switch is OFF;
Power to hood OFF
• Power outage
• Hood not connected to the
power source
• Light bulb burned out
• Fan speed too low
• Filters clogged
• Damper jammed shut; duc-
ting clogged
• Hood's "Timer" feature was
set
• Fan electrical malfunction
• ConnectOn was started
The hood is not connected to the
cooktop
The hood has trouble connec-
ting to a compatible range or
cooktop
Mon-Fri, 5:00 a.m. to 5:00 p.m. Pacific time
833-35-ELITE (833-353-5483) USA, Canada
www.dacor.com
Solution
• Check hood's main power switch; turn on
power at source; check for tripped breaker
or blown fuse.
• Call your electric company
• Connect it to power source
• Call for service
• See Operating instructions section
• Call for service to supply the filters and
change the filters
• Consult qualified installation professional*
• If timer is set, fan turns off after set time.
Max time 99 min.
• Call for service
Exhaust fan starts automatically if ConnectOn
is enabled or if units paired via Bluetooth with
a Dacor cooktop is on; press POWER to turn off
the fan
Only a Dacor compatible cooktop can be paired
with the hood.
Reset Bluetooth on hood: Press and hold both
Light and ConnectOn for 5 secs (display
shows changes for )