Warranty And Support - Philips Senseo HD6574 Mode D'emploi

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Warranty and support

If you need information or support, please visit www.philips.com/support or read the international
warranty leaflet.
Troubleshooting
This chapter summarizes the most common problems you could encounter with the appliance. If you
are unable to solve the problem with the information below, visit www.philips.com/support for a list
of frequently asked questions or contact the Consumer Care Center in your country.
Problem
The on/off light is on
continuously but the machine
does not heat up.
The on/off light flashes slowly.
The on/off light flashes quickly.
The CALC light is on
continuously.
The on/off light flashes quickly
and the CALC light flashes
slowly.
I selected 2 cups and want to
brew just one, or I selected 1 cup
and want to brew 2.
The coffee or milk recipe is not
hot enough.
Solution
You need to flush the machine before first use. (see 'First use ')
The machine is heating up.
If this takes longer than two minutes, contact the Philips
Consumer Care Center in your country.
There is not enough water in the water reservoir. Fill the water
reservoir and place the water reservoir in the machine properly.
The float in the water reservoir might be stuck. Empty the water
reservoir and shake it a few times to release the float. Clean the
water reservoir with hot water and some washing-up liquid or in
the dishwasher.
You are using the machine at an ambient temperature below 10°C.
Only use the machine at a temperature above 10°C.
Descale the machine (see 'Descaling ').
The descaling procedure is in progress and the water reservoir is
empty. Fill the water reservoir. Press the CALC button to continue
the descaling procedure.
If the 1 cup indicator is on and you want to brew 2 cups, press the
button again to brew 2 cups. If the 2-cup indicator is on and you
want to brew just one cup, press the button again to brew one
cup.
The machine needs descaling. Follow the descaling procedure to
descale the machine (see 'Descaling ').
The cups are too large or have too thick walls. Use smaller cups
and cups with thin walls.
You can preheat the cup(s) by brewing hot water into the cup(s)
without placing a pod in the pod holder.
Coffee recipes with milk are less hot than black coffee. The milk is
heated to a lower temperature to ensure good quality milk froth.