Samsung NE59M6850 Série Mode D'emploi page 51

Problem Possible cause
The surface The element will cycle on and
unit frequently off to maintain the power
cycles on and setting.
off.
The surface unit
stops glowing
when changed
to a lower
setting.
Scratches or The cooktop is being cleaned
abrasions on improperly.
the cooktop
surface.
Cookware with rough bottoms
was used on the cooktop or
there were coarse particles (eg.
salt or sand) present between
the cookware and the surface
of the cooktop.
Cookware has been slid across
the cooktop surface.
NE59M6850SS_AA_DG68-00883A-00_EN+MES+CFR.indb 51
Solution
This is normal operation, and Brown streaks
not a system failure. Use the or specks.
cooktop as usual.
Areas of
Scratches are not removable. discoloration
Tiny scratches will become with metallic
less visible in time as a result sheen.
of cleaning. Use ceramic glass
top cleaning cream. Do not use
chemical or corrosive agents.
These agents may damage the
surface of the product.
"Cracking"
To avoid scratches, use the or "popping"
recommended cleaning sound.
procedures. Make sure
cookware bottoms are clean
before use, and use cookware
with smooth bottoms.
Problem Possible cause
Boilovers have been cooked
onto the surface.
Mineral deposits from water
and food have been left on the
surface of the cooktop.
This is the sound of the metal
heating and cooling during
both the cooking and self-
cleaning functions.
Solution
• Wait until the surface
cools down. Then, use a
scraper to remove those
impurities. Use the blade
scraper to remove soil.
• See the section on the
care and cleaning of the
glass cooktop on page 46.
Remove using a ceramic-
•
glass cooktop cleaning
cream.
• Use cookware with clean,
dry bottoms. Clean the
cooktop with a ceramic
cleaning agent regularly
every week.
This is normal operation, and
not a system failure. Use the
oven as usual.
English 51
2/10/2017 4:37:46 PM