Cleaning & Disinfecting; Troubleshooting; Return & Contact Information - ROHO AirLITE Mode D'emploi

CLEANING/DISINFECTING YOUR COVER:
Cleaning and disinfecting are two separate processes. Cleaning must precede
disinfection.
CLEANING THE AIRLITE CUSHION COVER
1. Remove cover.
2. Machine wash in cold water (30˚ C) with mild detergent, gentle cycle. No bleach.
3. Air dry.
DISINFECTING THE AIRLITE CUSHION COVER
1. Machine wash in hot water (60˚ C) with detergent.
2. Air dry.

TROUBLESHOOTING:

Uncomfortable/Unstable: Make sure the cushion is the correct size and properly
oriented. Allow the user to sit on the cushion for at least one hour to get used to
the texture of the product's surface and immersion into the cushion.
Cushion Slides On Chair: Make sure non-skid bottom of the cushion cover is
facing "DOWN".
Return & Contact Information:
All returns require prior authorization from ROHO, Inc. and are subject to a
restocking charge.
Before returning your product to ROHO Inc., contact our Customer Support
Department at 1-800-851-3449 toll free in the U.S.A. for a Return
Authorization Number. A Return Authorization Form must be included with your
product when returned, which can be obtained from our website at
www.therohogroup.com or by contacting Customer Support. Outside the U.S.A.,
contact your country's distributor or contact ROHO International at
1-618-277-9150 for your nearest distributor. Check our web site,
www.therohogroup.com, for the latest list of ROHO International distributors.
You may also e-mail us at: cs@therohogroup.com.
Disposal
When properly used and disposed, there are no known environmental hazards
associated with the components of the AirLITE cushion. Dispose of the product
and / or components in accordance with the applicable regulations in your
jurisdiction.
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