DOMENA Duo box Instructions page 28

What to do if...
PROBLEMS
None of the lights are lit.
The machine does not heat
up.
The iron does not heat up.
No steam is produced.
Water is produced with the
steam.
The machine makes a
noise.
Indicator "AUTO-STOP" lit
ANTI-CALC pilot light
flashes or is lit
The on / off pilot light
flashes
28
Causes
- Power supply problem
- Appliance not plugged in or
On/Off button not pressed
- Other
- Neo Box: Thermostat dial at the off
position
- Other
- When you call for steam right at
the start,
- Appliance not ready
- The reservoir is empty
- The reservoir is incorrectly inserted
or has not been inserted.
- The anti-scale cartridge has not
been inserted
- The pilot light ANTI-CALC flashes
or is on
- Other
- Neo Box: The iron soleplate is not
hot enough
- Over steaming
- Water condensation in the hose
- Other
- There is no water in the reservoir
- The reservoir is incorrectly inserted
or has not been inserted.
- Other
- Auto-Stop activated after 10 minutes
of non-use
- Anti-scale cartridge needs to be
replaced
- The appliance is not ready.
- The appliance is not functional
SOLUTIONS
- Check the plugs and mains.
- Plug in the appliance and press the
On/Off button.
- Go to your local dealer.
- Put the dial to the desired
temperature.
- Go to your local dealer.
- Press the steam button until steam
does arrive.
- Wait until the on/off pilot light is on
- Fill the reservoir.
- Insert the reservoir and push it fully in.
- Insert an anti-scale cartridge into the
reservoir.
- Change the anti-scale cartridge. Press
the steam button.
- Go to your local dealer.
- Put the dial to the settings ll –
lll.
- Wait for the iron pilot light to go out.
- Press the steam button several times
- Go to your local dealer.
- Fill the reservoir.
- Insert the reservoir and push it fully in.
- Go to your local approved service
dealer.
- Press the trigger : the pilot light goes
off and the appliance starts heating
again.
- Replace the cartridge. Switch the
appliance off and back on. Wait until
the on/off pilot light is permanently
on.
- Wait until the on/off pilot light is per-
manently on to use the appliance.
- Check if any other pilot light - "AUTO-
STOP" or "ANTI-CALC" - is lit. Follow
the procedures to have these lights
turned off.