Sunstech KIDS9QCBT Mode D'emploi page 34

User Manual
KIDS9QCBT
Technical Assistance Service or its authorized distributors.
3. Conditions for the warranty to be exercised
To exercise the legal and commercial warranty, it is necessary to submit documentary
evidence showing the delivery and/or purchase date of the product, whether the
invoice, receipt, delivery slip or sealed and dated warranty card. Documents which
have been tampered with or falsified will not be accepted.
The consumer shall contact SUNSTECH's Customer Service Team using the website
(under the support section) and will be informed about what action to take. At that
time, the consumer shall have to provide a clear description of the malfunction or the
lack of conformity of the product with the contract.
In any case, repairs under the warranty shall be carried out by SUNSTECH's Official
Technical Assistance Services or its authorized distributors so that SUNSTECH can be
held responsible under the legal and/or commercial warranty.
4. Exceptions
The warranty does not foresee or include periodic maintenance or product installation
revisions.
In addition, the product will not be considered as lacking conformity in relation to the
contract and therefore, it will not be covered by the legal or commercial warranty
when:
The lack of conformity corresponds to a discrepancy with the safety standards or
the local or national techniques of a different country to the one it was originally
designed and produced in;
This product or any of its identification features (number of series, etc.) have been
partially or completely opened, assembled, unassembled, handled and/or repaired
by a person not part of SUNSTECH's Official Technical Assistance Services team or
its authorized distributors
The lack of conformity is a result of an incorrect installation (except if the
installation has been carried out by one of SUNSTECH's authorized sellers or under
its responsibility, or by the consumer following SUNSTECH's installation
instructions) or an abusive or inadequate use of the product, including but not
limited to, a usage that is not in accordance to the normal purpose of the product
or the directions for use and maintenance, as defined by SUNSTECH;
The lack of conformity has been caused by a computer virus, an action or a
manipulation of passwords, software installation, manipulation or reinstallation,
etc.;
The lack of conformity is due to the use of accessories, chargers or consumables
that are not SUNSTECH originals and therefore are not designed for that product;
The lack of conformity is due to the use of any third party software or application
that modifies, changes or adapts the software that was approved and/or included
by SUNSTECH in the product;
The lack of conformity is a result of downloading or using third party multimedia
services and/or contents available or accessible through the product;
Damages in or through the battery, which are due to it being overcharged, are
produced;
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