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Troubleshooting
General Troubleshooting
Problem:
The display freezes and the measurement values will not change .
Solution:
The meter is in the AUTO-READ measurement mode (the AR icon will
appear in the top, right corner of the display) . Press
reading or select another measurement mode in the setup menu .
Problem:
When I press
Solution:
The meter is printing and cannot enter the calibration mode until the
printing is done . This should rarely occur if the meter is set to a 9600
baud rate . If the meter is at a lower baud rate, the delay will be longer .
Problem:
The meter did not accept the change I made in the setup menu .
Solution:
After making a change in the setup menu, press
icon points to the top line (confirms the change) and then press
save the change and return to the measurement mode .
Problem:
How do I abort a calibration?
Solution:
Press and hold
measurement mode .
Problem:
The printout is a string of numbers and units with commas .
Solution:
The output format in the setup menu is set to the computer output or
the printer baud rate is set incorrectly in the setup menu . Change the
output format to the printer output in the setup menu . Change the
baud rate to the correct value for the printer that is being used .
Problem:
When I press the stirrer button, the stirrer doesn't work .
Solution:
The current stirrer setting is off . Set the speed to 1 through 7 in the
setup menu .
Problem:
The timed measurement time entry screen does not appear in the
setup menu .
Solution:
The meter is in the AUTO-READ or continuous mode . When the meter
is set to the timed mode, the next setup screen will be for time entry .
Problem:
I cannot tell if I have the Star Plus meter or the Orion Star meter .
Solution:
When the meter is powered on, the Star Plus meters with enhanced
features will display
(
EN-56
the meter displays
to abort any meter operation and return to the
or similar) and proceed to the measurement mode .
Thermo Scientific Orion Star
.
with the meter revision number
and Star Plus Series Meter User Guide
™
to start a new
until the arrow
to
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