Problem/Cause/Remedy - ZANTIA ITACA Manuel D'utilisation Et D'entretien

Troubleshooting
6

PROBLEM/CAUSE/REMEDY

Problem
Display off and buttons not working
Failed ignition
The boiler does not switch on automatically
Blockage of the boiler
The boiler blocks due to lack of pellet feed
The boiler clogs quickly with irregular combustion
Smell of smoke in the room
• The boiler goes out
Mod. ITACA-TROIA rev 01
Cause
Power failure
Faulty connection of display to board
Excessive pellet build-up in brazier
The resistance does not reach operating tempera-
ture
Resistance damaged or worn
The pellets do not drop
Excessive use without cleaning the brazier
Tank empty
Auger without pellets
Technical problem with auger
Flue too long or obstructed
Pellets too moist
Too many pellets in brazier
Wind against exhaust flow
Insufficient exhaust in brazier
The type of pellet used was changed
Improper combustion
Flue gas extraction fan malfunctioning
Flue installed improperly
tab. 7 list of problems/causes/remedies
translated from the original text
Remedy
Check that the power cable is connected
Check that the display and board are connected
properly
Clean the brazier
• Check wiring and fuses
• Replace the resistance if faulty (performed by
assistance)
Replace the resistance
IMPORTANT: unplug the appliance before:
• Checking whether any pellets are stuck in the
chute
• Checking whether the auger is blocked
• Checking tightness of the door
Clean the brazier
Load pellets in the tank
Fill the tank and follow the instructions for the first
ignition of the boiler
IMPORTANT: unplug the appliance before:
• Freeing the auger from any obstructions
• Freeing the chute from any obstructions
• Removing pellet dust build-up at the bottom of
the tank
• See boiler installation paragraph
• Check that the flue is clean
Check the quality of the pellets
Contact the authorised assistance centre
Check the wind barrier terminal and/or install it
• Check that the brazier and air exhaust duct are
positioned properly and clean
• Contact the authorised assistance centre
Contact the authorised assistance centre
Contact the authorised assistance centre.
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