General Recommendations; Cleaning The Appliance; Maintenance And Repair - Franke FHMF 604 3G DC C Manuel D'utilisation

General recommendations

Do not use steam cleaners or direct jets of water.
Z X
Never use scouring pads, steel wool, muriatic acid
Z X
or other products which could scratch or mark the
surface.
Do not use products containing sands, alkalis, acids,
Z X
chlorides, oven sprays or detergents normally used to
clean dishwashers.
Foods that accidentally fall or settle on the surface,
Z X
on the functional or aesthetic elements of the hob
must not be eaten.

Cleaning the appliance

Clean the hob after every use in order to prevent
X X
food residues from burning on. Cleaning dried-on and
burnt-on dirt requires more effort.

MAINTENANCE AND REPAIR

In case of any operation problems, contact the Franke
Technical Service Centre.
Make sure that maintenance on electrical components
Z X
is carried out only by the manufacturer or the
customer service.
Make sure that damaged cables are changed only by
Z X
the manufacturer or the customer service.
When contacting the customer service, please provide
X X
the following information:
– type of fault
– appliance model (Art. / Cod.)
– serial number (S.N.)
Type of failure
A
The burner fails to ignite, does not stay
lit or the flame is not steady
B
The containers (pots, pans, kettles)
are not stable
If after the above checks the fault still occurs, get in touch with the nearest Franke Technical Service Centre.
FHMF 604 3G DC C / FHMF 604 4G C / FHMF 755 4 G DC C
TROUBLESHOOTING GUIDE
Check if:
1
The gas or electrical supplies are not shut off
2
The gas supply tap is open
3
The refillable gas cylinder (liquid gas) is not empty
4
The burner openings are not clogged
5
The plug end is not dirty
6
All the burner parts have been positioned correctly
7
There are no draughts near the hob
8
When lighting the burner, the knob has been pressed for enough
time to activate the protection device (see page 8 „Operation")
9
The burner openings are not clogged near the thermocouple
10
The minimum gas setting is correct
11
The bottom of the container is perfectly flat
12
The container is centered on the burner
13
The grids have not been exchanged or positioned incorrectly
To clean food residues, use a soft cloth or sponge with
X X
water. Follow the manufacturer's advice with regard
to cleaning agents. We recommend using protective
cleaning agents.
Immediately remove any foods with high sugar content
X X
that spill onto the hob.
To prevent limescale stains from forming, always
X X
thoroughly dry the appliance after going over it with a
damp cloth.
Remove grime with a damp cloth.
X X
Clean the grids, burner caps and flame-spreaders with
X X
hot soapy water, making sure to carefully dry them. Do
not clean in a dishwasher. Make sure the gas outlet
zones are perfectly clean.
The natural colour of the pot grids in the pot placing
X X
section may alter over time due to the heat.
This information is given on the data plate on the booklet
or under the hob.
If the hob doesn't operate correctly, before calling
X X
the Franke Technical Service Centre, refer to the
Troubleshooting Guide to determine the problem:
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EN