ION PROFILE LP Guide D'utilisation Rapide page 5

TROUBLESHOOTING
Refer to the following troubleshooting scenarios if you experience difficulty recording your vinyl
to your computer.
PROBLEM
I am not hearing any
audio when I am
recording.
I am experiencing poor
sound quality.
I cannot hear my
recordings when I try to
play them from my
computer.
While the turntable is
connected, I cannot
listen to any music from
my computer.
When recording into my
computer on Windows
Vista, my recordings are
mono instead of stereo.
My music is playing at a
strange pitch.
BEFORE RETURNING THE PRODUCT, please contact ION Audio or your retailer for
technical support. Contact information can be found in the Safety Instruction Booklet
CAUSE
Needle is not on
record.
Turntable not powered.
RCA outputs
connected to speaker
system.
Cartridge connection is not
secure.
Vinyl record is dirty or
scratched.
Computer audio output not
set correctly.
Recording input properties
in Vista not set to "stereo".
Incorrect speed selected
on the turntable.
included with this product.
the
Place the needle on the record.
Make sure that the turntable is connected to a live
power outlet and that it is powered on.
not Make sure you have connected the turntable's RCA
outputs to a speaker system and that the speaker
system is powered on.
Cartridge must be securely connected to the tonearm
whenever you are using the turntable.
Try dusting off and gently wiping the surface of the
record before playing it.
Make sure that your computer's audio playback options
are configured in one of the following ways:
In Windows XP, go to Start
Sounds and Audio Devices (on Windows XP) or
Start Control Panel
Vista) and make sure that your computer's audio
card is selected as the Sound Playback device
under the Audio tab.
Alternatively, you can play audio from your
computer through the turntable's RCA audio
outputs. Simply select "USB Audio Codec" as the
Sound Playback device and any audio from your
computer will play through the turntable's RCA
outputs.
In Vista, you may need to manually specify "stereo" for
the recording input.
Go to Start Control Panel
View). Then, click on the Recording tab and highlight
the Microphone input (USB Audio Codec). Click on
Properties to bring up the input settings. Next, click on
the Advanced tab and select "2 channel, 16 bit, 44100
Hz (CD quality)" in the Default Format pull-down
menu. Lastly, click Apply to accept the settings.
Make sure that you are playing your records at the
speed they were intended to be played.
between the two different speeds by pressing 33RPM
or 45RPM.
6
SOLUTION
Control Panel
Sound (on Windows
Sound (in Classic
Select