eMachines H3120 Manuel De L'utilisateur page 187

CHAPTER 14: Troubleshooting
Help and Support
For more information about
troubleshooting, click Start, then click
Help and Support. Type the keyword
printer troubleshooter in the Search
box, then click the arrow.
180
The printer is on but will not print
Check the cable between the printer and your computer. Make sure that
■
it is connected to the correct port.
Make sure that the printer is online. Many printers have an online/offline
■
button that you may need to press so the printer can start printing. Press
the button to put the printer online.
Check the cable for bent or broken pins.
■
If the printer you want to print to is not the default printer, make sure that
■
you have selected it in the printer setup.
To set a default printer:
Click Start, then click Control Panel. The Control Panel window
1
opens. If your Control Panel is in Category View, click Printers and
Other Hardware.
Click/Double-click the Printers and Faxes icon. The Printers and
2
Faxes window opens.
Right-click the name of the printer you want to be the default
3
printer, then click Set as Default Printer.
Reinstall the printer driver. See the guide that came with your printer for
■
instructions on installing the printer driver.
You see a "Printer queue is full" error message
Make sure that the printer is not set to work offline.
■
To make sure that the printer is not set to work offline:
Start
1 Click
opens. If your Control Panel is in Category View, click
and Other Hardware
Click/Double-click the
2
Faxes window opens.
3 Right-click the name of the printer you want to use. If the menu
shows a check mark next to
Printer Offline
Wait until files have been printed before sending additional files to the
■
printer.
If you print large files or many files at one time, you may want to add
■
additional memory to the printer. See the printer documentation for
instructions for adding additional memory.
You see a "Printer is out of paper" error message
After adding paper, make sure that the printer is online. Most printers have an
online/offline button that you need to press after adding paper.
Control Panel
, then click
.
Printers and Faxes
Use Printer Offline
to clear the check mark.
www.emachines.com
. The Control Panel window
Printers
icon. The Printers and
Use
, click