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discolorations. Use a special clean-
ing agent for glass ceramic.
• The surface of the hob has horizontal
grooves. Clean the appliance with a

7. TROUBLESHOOTING

You cannot activate the
appliance or operate it.
An acoustic signal
sounds and the appli-
ance deactivates.
An acoustic signal
sounds when the appli-
ance is deactivated.
The residual heat indica-
tor does not change col-
ours.
The Automatic Heat Up
function does not oper-
ate.
The heat setting changes
between two levels.
The sensor fields be-
come hot.
There is no signal when
you touch the panel sen-
sor fields.
Problem
moist cloth and some detergent with a
smooth movement from left to right.
• At the end rub the appliance dry
with a clean cloth.
Possible cause
You touched 2 or more
sensor fields at the same
time.
The STOP+GO function
operates.
There is water or fat
stains on the control
panel.
You put something on
one or more sensor
fields.
The cooking zone is not
hot because it operated
only for a short time.
The cooking zone is hot.
The highest heat setting
is set.
The Power management
is activated.
The cookware is too
large or you put it too
near to the controls.
The signals are deactiva-
ted.
Remedy
Activate the appliance
again and set the heat
setting in less than 10
seconds.
Touch only one sensor
field.
Refer to the chapter
"Daily Use".
Clean the control panel.
Remove the object from
the sensor fields.
If the cooking zone oper-
ated sufficiently long to
be hot, speak to the
service centre.
Let the cooking zone be-
come sufficiently cool.
The highest heat setting
has the same power as
the Automatic Heat Up
function.
Refer to "Power man-
agement".
Put large cookware on
the rear cooking zones if
necessary.
Activate the signals (refer
to "Deactivation and ac-
tivation of the sounds").

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