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Problem Solving
CAUTION: Turn off the switch and unplug the electrical cord before servicing
Problem
Motor will not start.
Motor suddenly stops.
Does not clean carpet or bare floor
No suction at the end of the hose
Noise from the brush roll area
Cleaner is hard to push
Brush roll with not turn
Handle will not release
1-800-282-2886
Cause
Power Plug
On/Off Switch
Thermal Cut Off
Thermal Cut Off
Dust Cup and Filter(s)
Belt
Brush Roll
Hose
Clear blockage
Dust Cup and Filter(s)
Hose
Clear blockage
Belt
Belt
Belt
Handle release
14
Solution
• Push plug securely into outlet.
• Try another outlet.
• Check circuit breaker.
• Press on/off switch.
• Refer to page 5.
• Refer to page 5.
• Empty the dust cup. Clean or change the filter.
Clean the filter screen. Hint: If picking up fine
dust, the dust cup may not look full, but a fine
substance tends to reduce suction when it blocks
airflow through the filter. Make sure the filter is
clean and properly installed.
• Replace a cut, or out of shape belt.
• Clean hair and thread from bristles and end cap
area. Replace brush roll if bristles are worn.
• Remove any clogs from the hose. See page 13.
• Remove blockage. See page 13.
• Empty the dust cup. Clean or change the filter.
Clean the filter screen. Hint: If picking up fine dust,
the dust cup may not look full, but a fine substance
tends to reduce suction when it blocks airflow
through the filter. Make sure the filter is clean and
properly installed.
• Remove any clogs from the hose. See page 13.
• Check hose for cuts or holes.
• Remove blockage. See page 13.
• Replace a cut or out of shape belt.
• Replace a cut or out of shape belt.
• Replace a cut or out of shape belt.
• Step on outer edge of hood to release.
.
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