Troubleshooting - Eurotops Z 03335 Mode D'emploi

4. Clean the housing, the inside of the tray compartment and the heating elements as
needed with a damp cloth and mild cleaner.
5. After cleaning, store the device in a dry, clean place.

Troubleshooting

If the device is not working properly, please check whether you are able to rectify the
problem yourself fi rst.
Do not attempt to repair a defective device yourself!
Problem
The device is not
working.
The device automati-
cally turns off during
operation.
The tray with the bas-
ket insert cannot be
inserted in the device.
You made fries out of
fresh potatoes. The
fries are not crispy
after cooking.
You have prepared
frozen French fries.
The fries are not
crispy after cooking.
03335_DE-EN-FR-NL_A5_V2.indb 25 03335_DE-EN-FR-NL_A5_V2.indb 25
25
Potential cause/solution
• Is the mains plug properly connected with the socket?
• Is the socket defective? Try another socket.
• Check the fuse for your mains connection.
• Have you set a cooking temperature?
• Did you set a cooking time with the timer? The device
only turns on once the time has been set! Notice: If you
would like to set the cooking time to under two minutes,
you fi rst have to turn the timer past the 2-minute mark
and then back.
• Has the tray been correctly inserted? The device only
works when the tray has been correctly inserted.
• The device has overheated. Turn the device off by set-
ting the timer to the 0 position and pulling the mains plug
out of the socket. Let the device cool off COMPLETELY
afterwards.
• The device has overheated. Turn the device off by set-
ting the timer to the 0 position and pulling the mains plug
out of the socket. Let the device cool off COMPLETELY
afterwards.
• Was the basket insert overfi lled? The basket insert must
not be more than 2/3 full.
• Use waxy potatoes. Young potatoes have more water
and must therefore be cooked for longer. It is therefore
possible that they are not quite as crispy.
• The basket insert has been overfi lled, fi ll the device with
fewer potatoes.
• The fries have been cut too thick, cut them thinner.
• Spray the raw potatoes as needed with oil from the oil
atomizer for crispier results.
• Did you use oil? It is not necessary to add fat when
preparing frozen products as most frozen products are
already par-fried!
EN
17.11.2015 14:00:45 17.11.2015 14:00:45