Troubleshooting - Stiebel Eltron DHC 3-1 Utilisation Et Installation

INSTALLATION

TROUBLESHOOTING

11. Troubleshooting
Symptom
No hot water but audible click can be heard when
water is turned on
No hot water and no audible click can be heard when
water is turned on
Water not warm enough
If you are not able to resolve a problem please contact us toll
free at 800-582-8423 before removing the unit from the wall.
STIEBEL ELTRON is happy to provide technical assistance. In most
instances, we can resolve the problem over the phone.
Open flow adjustment screw
Reset button from safety thermal cut out
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Possible cause
circuit breaker off
safety thermal cut-out tripped
water flow too low to activate flow switch
water flow too high
voltage too low
Solution
circuit breaker on.
reset thermal cut-out.
clean faucet aerator.
open shut-off valve completely.
open flow adjustment screw.
clean filter screen at DHC unit (see figure "Spare
parts").
reduce wter flow, close flow agjusment screw.
supply correct voltage to unit.
DHC | 9