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FAQ
• Why did I install the solar shower, and only cold water comes out?
It is necessary to wait until the tank is filled and the water contained in it is heated.The dark colors attract solar radiation more and consequently heat up before the light ones.
• What is the black plastic piece placed at the base of the shower?
It's the drain plug. Inside there is a safety valve that will be activated if inside the shower will be developed an excess of pressure.To empty the shower, simply unscrew one round the black part. Never touch inside.
In the event that the drain plug is activated due to excess pressure, replacement of the piece may be necessary.
• Why are there two holes at the base of the solar shower?
One hole is the water inlet that goes to fill the tank (cold water only). The other is the drain plug with the safety valve.
• Why doesn't the mixer work?
This is likely to be a cartridge problem placed under the mixer). it should be tightened. If the problem persists, it should be changed .
It is a common cartridge model STSR diam. 35 mm flat bottom.
• Why are there two holes at the base of the solar shower?
A hole is the load of the water that must be filled in the tank (cold water only). The other is the drain plug
• Why does little water come out of the shower head?
A 2.50 mm hole is provided inside the water filling connection, to reduce the water consumption (European regulation).
It is expected, and normally it is sufficient to enlarge the hole to 3.00 / 3.50 mm, using a drill bit.
• Can I enlarge or move the shower fixing holes?
It is recommended not to enlarge them, as there would be an irreparable risk of breaking the cistern of the shower, from which water may leak.
• Can a solar shower be turned into a traditional one?
No, the interior of a solar shower is very different from a traditional shower.
• Is it possible to install a temporized foot washer?
The temporized foot washer is only available for some shower models (Dada- Energy Pro- Happy Beach). However, it is possible to install it without compromising the normal functioning of the shower.
• Why does the solar shower continue to drip for a few minutes, after closing?
The water inside the shower will continue to leak progressively, until its level is below the outlet hole of the shower head.
• Why does the solar shower drip during the day?
The water dripping may be due to the expansion caused by the sun's heat.
• Why aren't the shower accessories like those in the picture?
Shower accessories are only indicative. These are the only parts produced by the suppliers. It is therefore impossible to predict which are installed, because the product is constantly updated.
• How can I return an item for a malfunction?
You have to contact the seller from whom you purchased the item, provide the requested data and fill out the assistance form.
• Is it possible to replace shower parts, even if they have been purchased for a long time?
It's possible. You should contact the retailer where you purchased the item and provide the necessary documentation. Our technical department is available for any compatibility information.
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