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TROUBLE SHOOTING GUIDE
TROUBLESHOOTING GUIDE
PROBLEM
POSSIBLE REASON
1.
Hose, tubes, or intake duct,
is blocked.
Motor runs but no
2.
Check dust bag full
suction
indicator.
3.
Hose is not inserted into the
intake duct properly.
1.
Cord is twisted.
Cord does not rewind
2.
Cord is pulled out too far -
beyond "RED" mark.
1.
Not firmly plugged in.
2.
No electricity in wall outlet.
Cleaner won't run
3.
Blown fuse/tripped breaker.
4.
Motor thermostat may have
tripped.
1.
Rotating brush obstructed.
Turbo brush does not
2.
Hose obstructed.
rotate or rotates slowly
3.
Dust bags full.
4.
Filters need changing.
ORDERING REPLACEMENT FILTERS
TO ORDER REPLACEMENT FILTERS & BAGS
for Models EP703/EP703C
Call:
Monday to Friday 8:30 A.M. - 5:00 P.M. Eastern Standard Time
visit our website: www.sharkvac.com
FOR TECHNICAL SUPPORT
for Models EP703/EP703C
Call:
Monday to Friday 8:30 A.M. - 5:00 P.M. Eastern Standard Time
DO NOT ATTEMPT TO WASH or REUSE the PAPER DUST BAGS
Always replace with a new paper dust bag, or a clean cloth bag, in order
to keep your unit in maximum working condition.
POSSIBLE SOLUTION
1.
Check for blockage -
remove it.
2.
If dust bag is full, replace
dust bag.
3.
Insert hose into intake duct
until you hear it 'click' into
place.
1.
Pull cord out, straighten
and rewind again.
2.
Holding the plug, press the
rewind button and try to
rewind again.
1.
Plug unit in firmly.
2.
Check fuse or breaker.
3.
Replace fuse/reset
breaker.
4.
Allow unit to cool down for
45 minutes before turning
"ON" again.
1.
Clear obstructions.
2.
Clear obstruction.
3.
Replace dust bag.
4.
Replace filters.
1 (800) 798-7398
or
1 (800) 798-7398
9
Models
EP703
EP703C
ONE (1) YEAR LIMITED WARRANTY
EURO-PRO Operating LLC warrants this product to be free from defects in material and
workmanship for a period of one (1) year from the date of the original purchase. This warranty
applies only to normal domestic household use.
Should your appliance fail to operate properly while in use under normal household conditions
within the one (1) year warranty period, return the complete appliance and accessories, freight
prepaid. For Customer Service support, call 1 (800) 798-7398 or visit our website at
www.sharkvac.com.
If the appliance is found to be defective in material or workmanship, EURO-PRO Operating LLC
will repair or replace it free of charge. Proof of purchase date and $10.95 to cover the cost of
return shipping and handling must be included. * Non-durable parts including, without limitation,
rotating brushes and electrical parts which normally require replacement are specifically excluded
from warranty.
The liability of EURO-PRO Operating LLC is limited solely to the cost of the repair or replacement
of the unit at our option. This warranty does not cover normal wear of parts and does not apply to
any unit that has been tampered with or used for commercial purposes. This limited warranty does
not cover damage caused by misuse, abuse, negligent handling or damage due to faulty
packaging or mishandling in transit. This warranty does not cover damage or defects caused by or
resulting from damages from shipping or repairs, service or alterations to the product or any of its
parts, which have been performed by a repair person not authorized by EURO-PRO Operating
LLC.
This warranty is extended to the original purchaser of the unit and excludes all other legal and/or
conventional warranties. The responsibility of EURO-PRO Operating LLC if any, is limited to the
specific obligations expressly assumed by it under the terms of the limited warranty. In no event is
EURO-PRO Operating LLC liable for incidental or consequential damages of any nature
whatsoever. Some states do not permit the exclusion or limitation of incidental or consequential
damages, so the above may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from
state to state or province to province.
*Important: Carefully pack item to avoid damage in shipping. Be sure to include proof of
purchase date and to attach tag to item before packing with your name, complete address
and phone number with a note giving purchase information, model number and what you
believe is the problem with item. We recommend you insure the package (as damage in
shipping is not covered by your warranty). Mark the outside of your package "ATTENTION
CUSTOMER SERVICE". We are constantly striving to improve our products, therefore the
specifications contained herein are subject to change without notice.
--------------------------------------------------------------------------------------------------
OWNERSHIP REGISTRATION CARD
FOR CANADIAN CONSUMERS ONLY
Please fill out and mail the product registration card within ten (10) days of purchase. The
registration will enable us to contact you in the unlikely event of a product safety notification. By
returning this card you acknowledge to have read and understood the instructions for use, and
warnings set forth in the accompanying instructions
EURO-PRO Operating LLC, 4400 Bois Franc, St. Laurent QC, H4S 1A7
______________________________________________________________________
Models EP703/EP703C
Appliance model
______________________________________________________________________
Date purchased
Name of store
______________________________________________________________________
Owner's name
______________________________________________________________________
Address
City
Printed in China
.
Prov.
Postal Code
10
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