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troubleshooting
If one or more functions on the bed base have stopped operating:
ADJUSTABLE BASE
•
Check under the bed base to verify that the wired connections are secure and that there are no cords or bedding obstructing
the movement of the base.
•
Check to ensure the blue LED light is illuminated on the control box. If there is no light, verify that the input and power cords
are properly connected.
•
Unplug the base for 1 minute to reset the electronic components.
•
Plug bed base into a different electrical outlet, or test current outlet with another working appliance (a grounded, electrical
surge protector is recommended).
REMOTE CONTROL
•
Ensure that your remote batteries are properly installed or do not need replacing.
•
Ensure Child Lock feature is not enabled. See page 9 for more information.
•
Ensure that the remote control is paired to the bed base.
If issue is not resolved by following the instructions above, locate serial number on warranty card or
back of remote and call Customer Service: US 1-800-499-1965 | Canada 1-800-268-4414
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