Anti-Scalding Protection / Temperature Limit; Following An Interruption Of The Water Supply; Cleaning, Care And Maintenance; Troubleshooting - Stiebel Eltron DCE 11 Utilisation Et Installation

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OPERATION

Cleaning, care and maintenance

necessary when the temperature settings are not received by the
device and/or the transmission range decreases.
Material losses
!
f Remove the old battery.
f
Any damage caused by a leaking battery is excluded from
the warranty.
f Open the casing of the wireless remote control by unscrew-
f
ing the 4 screws on the underside of the device.
f Replace with a CR 2032-type battery. Never use rechargeable
f
NiCd batteries. Ensure correct polarity of the new battery (+
at the top).
f Put the casing back together and re-insert the 4 screws.
f
When reassembling the casing, do not damage the sealing
gasket.
The stored values for keys 1 and 2 are retained during the battery
change.
Battery disposal
Never dispose of batteries with domestic waste. Spent
batteries contain hazardous substances that are detri-
mental to the environment and human health. Dispose
of batteries through your dealer or via a central recycling
point for special waste.
4.3
Anti-scalding protection / temperature limit
When activating the anti-scalding protection the DHW temperature
can only be set to between 20 °C and 43 °C.
Higher temperature settings are not implemented.
Use the anti-scalding protection in locations such as child nurs-
eries, hospitals, care homes etc.
Note
The qualified contractor can activate the anti-scalding
protection in your appliance (see chapter "Installation /
Installation options / Anti-scalding protection / Temper-
ature limiter").
4.4

Following an interruption of the water supply

See chapter "Installation / Commissioning / Restarting".
5.
Cleaning, care and maintenance
f Never use abrasive or corrosive cleaning agents. A damp
f
cloth is sufficient for cleaning the appliance.
f Check the taps regularly. Limescale deposits at the tap out-
f
lets can be removed using commercially available descaling
agents.
f Have the electrical safety of the appliance regularly checked
f
by an electrician.
www.stiebel-eltron.com
6.

Troubleshooting

Problem
Cause
The appliance will not
No power at the appli-
start despite the DHW
ance.
valve being fully open.
The flow rate is too low.
The aerator in the tap is
scaled up or dirty.
The water supply has
been interrupted.
The required tempera-
Internal anti-scalding
ture is not being reached.
protection is activated.
The appliance is no
longer heating the water,
the cold water inlet tem-
perature > 55 °C.
"Con" occasionally ap-
The wireless remote con-
pears on the display.
trol is outside its range.
"Con" frequently appears
The battery is at the end
on the display.
of its capacity.
If you cannot remedy the fault, notify your contractor. To facilitate
and speed up your request, provide the number from the type
plate (000000-0000-000000).
Nr.: 000000-0000-000000
DCE 11/13| DCE 11/13 RC| DCE 11/13 H |
Remedy
Check the fuse/MCB in
your fuse box/distribu-
tion panel.
Clean and/or descale the
aerator or replace the
special aerator.
Vent the appliance and
the cold water inlet line
(see chapter "Installa-
tion / Commissioning /
Restarting").
Ask a qualified contrac-
tor to deactivate the an-
ti-scalding protection.
Reduce the cold water
inlet temperature.
Reduce the distance
between the wireless
remote control and the
appliance. Resend the
temperature request.
Change the battery (see
chapter "Operation /
Appliance description /
Battery change").
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