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Amy 1 io
3.7.Tips and advice on use
3.7.1.Questions about the product?
Observations
The selected motorised product does not react
at all when a button on Amy 1 io is pressed (No
LED reaction when pressing the buttons).
The selected motorised product does not react
at all when a button on Amy 1 io is pressed (No
LED reaction in the front when pressing a button
AND in the back when pressing the On/Off
button).
The selected motorised product does not react
at all when a button on Amy 1 io is pressed but
the LED lights up.
The selected motorised product does not react
at all when a button on Amy 1 io is pressed but
the LED lights up and the control point is paired
with this motorised product.
The motorised product does not react when the
indoor temperature rises (the scenes
programmed in TaHoma in the event of a
change in indoor temperature do not launch).
NOTICE
If the product still does not operate, contact a drive and home automation professional.
3.7.2.Replacing a broken or lost Somfy control point
To replace the last broken or lost control point, contact a home motorisation and automation professional.
4.TECHNICAL DATA
Frequency range and maximum power used: 868.700 MHz - 869.200 MHz e.r.p. <25 mW.
The environment in which the product is used might reduce the radio range. The use in the same floor as the controlled
products is recommended. Radio range in free field: .
Operating temperature: 0 °C (+32 °F) to +48 °C (+118.4 °F).
Power supply: 1 x type CR2032 battery, 3 V.
SOMFY ACTIVITES SA, 74300 CLUSES FRANCE hereby declares that the radio equipment covered by these
instructions is in compliance with the requirements of Radio Directive 2014/53/EU and the other essential
requirements of the applicable European Directives.
The full text of the EU declaration of conformity is available at www.somfy.com/ce.
Somfy limited, Yeadon LS19 7ZA UK, hereby declares that the radio equipment covered by these instructions
is in compliance with the requirements of UK legislation: the Radio Equipment Regulations S.I. 2017 N°1206.
The full text of the UKCA declaration of conformity is available at www. somfy.co.uk
©
Copyright
2024 SOMFY ACTIVITES SA. All rights reserved.
Possible causes
Amy 1 io is switched off, the front
panel buttons (Up, Stop/my, Down)
are deactivated.
The control point battery is low.
The control point is not paired with
this motorised product.
External radio equipment is
interfering with the radio reception.
The temperature feedback to
TaHoma is deactivated on Amy 1
io.
Solutions
Switch it on to activate the buttons
(refer to Switching on Amy 1 io).
Change control point battery as
required (refer to Replacing the
battery).
Refer to Adding/Deleting Amy 1
io.
Turn off any nearby radio
equipment.
Check sensor status on TaHoma
application and refer to Use with
TaHoma if necessary.
EN
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