Samsung HW-LS60D Manuel D'instructions page 10

TROUBLESHOOTING
13
Before seeking assistance, check the following.
Wireless Speaker does not turn on.
• Check whether the power cord of the Wireless Speaker
is correctly inserted into the outlet.
Wireless Speaker works erratically.
• After removing the power cord, insert it again.
• Try again after initializing the product.
• If there is no signal, the Wireless Speaker
automatically turns off after a certain period of time.
Turn on the power.
The red LED indicator light on the Wireless Speaker stays
on.
• The microphone is turned off. Turn on the microphone.
LED indicator
- Red on
Sound is not output from the Wireless Speaker.
• The volume of the Wireless Speaker is too low or
muted. Adjust the volume.
• When any external device (STB, Bluetooth device,
mobile device, etc.) is connected, adjust the volume of
the external device.
• For sound output of the TV, select Wireless Speaker.
(Samsung TV: Home ( ) → Menu → Settings (
All Settings ( ) → Sound → Sound Output → Select
Wireless Speaker)
• Remove the cable from the Wireless Speaker and then
reconnect it.
Wireless Speaker will not connect via Bluetooth.
• When connecting a new device, switch to "BT PAIRING"
for connection. (Press the
the body for at least 3 seconds.)
• Reconnect it after removing the Bluetooth speaker list
on the device to connect. (Samsung TV: Home (
Menu → Settings (
Sound Output → Bluetooth Speaker List)
Sound drops out when connected via Bluetooth.
• Some devices can cause radio interference if they
are located too close to the Wireless Speaker. e. g.
microwaves, wireless routers, etc.
• If your device that is connected via Bluetooth moves
too far away from the Wireless Speaker, it may cause
the sound to drop out. Move the device closer to the
Wireless Speaker.
Mic Off
• If a part of your body is in contact with the Bluetooth
Mic On
transceiver or the product is installed on metal
furniture, the sound may drop out. Check the
installation environment and conditions for use.
Wireless Speaker will not connect to Wi-Fi.
• Make sure the wireless router is turned on and then
reconnect the wireless router after rebooting.
• The Wireless Speaker will not connect if the wireless
signal is too weak. Try moving the router closer to the
Wireless Speaker, or eliminating any obstacles that
) →
are between the Wireless Speaker and the router, if
possible.
The Wireless Speaker does not turn on automatically with
the TV.
• When you turn off the Wireless Speaker while watching
TV, power synchronization with the TV is disabled. First
turn off the TV.
English - 9
(Mic On/Off) button on
) →
) → All Settings ( ) → Sound →