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Troubleshooting
PROBLEM
THINGS TO CHECK
Coffee not
• Piercing nozzle is clogged with coffee
dispensing.
grounds. Turn unit off; unplug. Allow unit
to cool completely. To remove any built-up
coffee grounds, insert end of bent paper
clip into eye of piercing nozzle.
Water reservoir
• Unit hasn't cooled down. Allow 2 minutes
fills too slowly.
between brewing cycles.
• Try filling water reservoir before pushing
down brew basket handle to pierce single-
serve pack. Start brewing cycle.
Failed foil seal.
• There is variability in the single-serve
pack manufacturing process which causes
some types of single-serve packs to be
weaker at the seams. Let cool 2 minutes
between brewing, use less water, or try a
different brand.
(cont.)
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