Sonos ZoneBridge Guide D'installation page 22

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Sonos ZoneBridge Setup Guide

If that is not the problem, a network or a firewall issue may be preventing the

ZoneBridge from joining your Sonos system. If this is a wireless ZoneBridge, try moving

the ZoneBridge closer to a ZonePlayer, or wire the ZoneBridge temporarily to see if the

problem is related to wireless interference.

If you encounter this message when installing the first Sonos component, (wired to your

router), you can try the steps below to resolve this issue.

1. Check the firewall

Firewall software installed on the computer may be blocking the ports that Sonos uses

to operate. First, disable all your firewalls and try to connect again. If this resolves the

problem, you should configure your firewall to work with the Sonos Desktop Controller.

Please visit our Web site at http://faq.sonos.com/firewall for additional information. If

this does not resolve the problem, you can try step 2 below.

2. Check the router

You can bypass your router's switch to determine whether there are any router

configuration issues by connecting Sonos as follows (note that the ZoneBridge and the

computer still have Internet access in this configuration):

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