Samsung HW-K550 Manuel D'utilisation page 16

TROUBLESHOOTING
Before seeking assistance, check the following.
The unit will not turn on.
Is the power cord plugged into the outlet?
➮ Connect the power plug to the outlet.
A function does not work when the button is
pressed.
Is there static electricity in the air?
➮ Disconnect the power plug and connect it again.
Sound is not produced.
Is the Mute function on?
➮ Press the (Mute) button to cancel the function.
Is the volume set to minimum?
➮ Adjust the Volume.
The remote control does not work.
Is the battery drained?
➮ Replace with new battery.
Is the distance between the remote control and
Soundbar main unit too far?
➮ Move the remote control closer to the Soundbar
main unit.
The TV SoundConnect (TV pairing) failed.
Does your TV support TV SoundConnect?
➮ TV SoundConnect is supported by some
Samsung TVs released from 2012 on. Check
your TV to see if it supports TV SoundConnect.
Is your TV firmware the latest version?
➮ Update your TV with the latest firmware.
Does an error occur when connecting?
➮ Contact the Samsung Call Centre.
➮ Reset TV SoundConnect and connect again.
To reset the TV SoundConnect connection,
press and hold the & button for 5 seconds.
The red LED on the subwoofer blinks and the
subwoofer is not producing sound.
This issue can occur if the subwoofer is not
connected to the Soundbar main unit.
➮ Try to connect your subwoofer again.
See page 5.
LICENCE
Manufactured under licence from Dolby
Laboratories. Dolby, Dolby Audio and the double-D
symbol are trademarks of Dolby Laboratories.
For DTS patents, see http://patents.dts.com.
Manufactured under licence from DTS Licencing
Limited. DTS, the Symbol, & DTS and the Symbol
together are registered trademarks, and DTS 2.0
Channel is a trademark of DTS, Inc. © DTS, Inc.
All Rights Reserved.
The terms HDMI and HDMI High-Definition
Multimedia Interface, and the HDMI Logo are
trademarks or registered trademarks of HDMI
Licencing LLC in the United States and other
countries.
· 16 · English