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Troubleshooting
Occasionally, a minor problem may arise, and a service call may not be necessary- use this troubleshooting guide for a
possible solution. If the unit continues to operate improperly, call an authorized service depot or Danby's Toll Free Num-
ber for assistance.
PROBLEM
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Dehumidifi er does
not start
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Dehumidifi er does
not dry the air as it
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should
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Dehumidifi er runs
too much but does
not collect water
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Dehumidifer runs
too much collects
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water
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Frost appears on
the coils
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Controls cannot be
set
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Fan noise
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Water on fl oor
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Tel: 1-800-26 -
POSSIBLE CAUSE
The dehumidifi er is un-
plugged
The fuse is blown/circuit
breaker is tripped
Dehumidifi er has reached
its preset level or bucket is
full
Bucket is not in the proper
position
Power failure
Did not allow enough time
to remove the moisture
Airfl ow is restricted
Dirty fi lter
The humidity control may
not be set low enough
Doors and windows may
not be closed tightly
Clothes dryer may be blow-
ing moisture-laden air into
the room
Room temperature is too
low
Need to reset controller
Area to be dehumidifed is
too large
Doors and windows are
open
Unit has been recently
turned on, or room tempera-
ture is below 5°C (41°F)
The compressor will turn
off and the fan will auto-
matically continue to run for
approx. 3 minutes at a fi xed
setting
Air is moving through the
dehumidifi er
Hose connection may be
loose
Bucket used to collect wa-
ter, but the hose is attached
(1-800-263-2629)
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Make sure the plug is pushed completely into the outlet
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Check the house fuse/circuit breaker box and replace the fuse or
reset the breaker
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The unit turns off automatically when either condition occurs.
Change to a lower setting or empty the bucket and replace prop-
erly
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The bucket must be in place and securely seated for the unit to
operate.
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There is a protective time delay (up to 3 minutes) to prevent trip-
ping of the compressor overload. For this reason, the unit may
not start normally for 3 minutes after it is turned back on.
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When fi rst installed, allow at least 24 hours to maintain the de-
sired dryness
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Make sure there are no curtains, blinds or furniture blocking the
front or back of the dehumidifi er. See the "Location" section.
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See the "Air fi lter" section
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For drier air, press the ▼ button and set to a lower percent value
(%)
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Check that all doors, windows and other openings are securely
closed
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Install the dehumidifi er away from the dryer. The dryer should be
vented to the outside.
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Moisture removal is best at higher room temperatures. Lower
room temperatures will reduce the moisture removal rate. Modes
are designed to be operated at temperatures above 5°C (41°F)
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Set to 40% RH. Allow bucket to fi ll and then empty bucket. Adjust
controller to desired % RH.
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The capacity of your dehumidifi er may not be adequate
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Close all doors and windows
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This is normal. Frost will usually disappear within 60 minutes.
See the "Defrost" section
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This is normal. Wait approximately 3 minutes and set the fan as
desired.
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This is normal
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Check the hose connection. See "Continuous Drain" section
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Disconnect the hose if using the bucket to collect water, see
"Continuous Drain" section.
12
SOLUTION
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