Zephyr Roma Groove ZRG-E30AS Guide D'utilisation, D'entretien Et D'installation page 32

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Troubleshooting
Possible Problem
The hood speakers will
not pair with the user's
device.
The user's device will
not pair with the hood
speakers.
The user's device is
paired with the hood
speakers, but will not
connect to the speakers.
The hood speakers and
the user's device are
paired and connected,
but there is no audio.
The maximum volume
played from the speakers
is too low.
I cannot hear my phone
calls through the hood
speakers.
32
Possible Cause
The speaker's Bluetooth ® is not
actively pairing with any devices.
The speaker's Bluetooth ® has stopped
pairing with devices, signaled by a
sound indication.
There are competing devices
attempting to pair with the speakers.
The speaker's Bluetooth ® is already
paired to another device.
The user's device does not have
Bluetooth ® enabled.
The user's device may be out of range. Make sure your device is within 30 feet of the
The user's device is already paired to
another device.
There are multiple errors preventing
the user's device from pairing with the
speaker's Bluetooth ® .
There is an error during the pairing
process.
The user's device may be out of range. Make sure your device is within 30 feet of the
There are multiple errors preventing
the user's device from pairing the
speaker's Bluetooth ® .
The volume is too low.
The audio is muted.
The sound on the user's device is not
set as the default playback device.
If your device is using a version of
Bluetooth ® older than version 4.1, the
volume may not synchronize correctly
with the hood.
The hood is not compatible as a
hands-free device because there is no
microphone in the hood, it will only
play audio.
Roma Groove Use, Care, and Installation Guide
Solutions
Press the Bluetooth ® button to signal the
pairing process.
Hold the Bluetooth ® button for a few seconds
to turn off the device. Restart the pairing
process by pressing the Bluetooth ® button.
Only one device can connect to Zephyr
Bluetooth at a time. On non-active devices,
either turn off Bluetooth ® or disconnect from
Zephyr Bluetooth.
Disconnect Zephyr Bluetooth on the device
or by pressing the Bluetooth ® button on the
hood.
Enable Bluetooth ® on the user's device.
hood and not obstructed.
Disconnect the other Bluetooth ® device from
the user's device.
Restart the user's device.
Forget (remove) the speaker's Bluetooth ®
from the user's device and retry the pairing
process.
hood and not obstructed.
Restart the user's device.
Increase the volume from either the speakers
or the user's device.
Unmute the volume and increase it to a
moderate level.
Set Zephyr Bluetooth as the default playback
device.
Try to increase the volume by pressing the
Volume Up button on the hood.
Continue to use your phone for calls.
C O R E
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Roma groove zrg-m90as

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