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CHAPTER -6: TROUBLESHOOTING
Recommendations
• If the appliance is switched off or unplugged, wait at least 5 minutes before plugging the appliance in or
restarting it in order to prevent damage to the compressor.
• If you will not use your freezer for a long time (e.g. in summer holidays) unplug it. Clean your freezer according
to chapter cleaning and leave the door open to prevent humidity and smell.
• If a problem persists after you have followed all the above instructions, please consult the nearest authorised
service centre.
• The appliance you have purchased is designed for domestic use only. It is not suitable for commercial or
common use. If the consumer uses the appliance in a way that does not comply with this, we emphasise that
the manufacturer and the dealer will not be responsible for any repair and failure within the guarantee period.
CHAPTER -7: TIPS FOR SAVING ENERGY
• Do not install the appliance close to heat producing appliances. Such as cooker, oven, dishwaher or radiator,
and locate the appliance in the coolest part of the room.
• Locate the appliance ina cool well ventilated room and make sure that the air openings of the appliances are
not obstructed.
• Always leave warm food to cool down to room temperature before placing in the freezer.
• Try to avoid keeping the door open for long periods or opening the door too frequently as warm air will enter the
cabinet and cause the compresor to switch on unnecessarily often.
• Ensure there are no obstructions preventing the door from closing properly.
• Cover foods before placing them in the freezer. This cuts down on moisture build-up inside the unit.
• Refer to the "temperature settings" section for the suggested temperature control settings.
• Do not block cold air vents. Doing so causes the freezer to run longer and use more energy.
• Keep freezer full.
• Level the freezer so that the door closes tightly.
• Occasionally clean the rear of the appliance with a vacuum cleaner or paint brush to prevent an increased
power consumption.
• Keep door gaskets clean and pliable. Replace gaskets if worn.
CHAPTER -8: TECHNICAL DATA
The technical information is situated in the rating plate on the internal side of the appliance and on the energy label.
The QR code on the energy label supplied with the appliance provides a web link to the information related to the
performance of the appliance in the EU EPREL database.
Keep the energy label for reference together with the user manual and all other documents provided with this appliance.
It is also possible to find the same information in EPREL using the link https://eprel.ec.europa.eu and the model name
and product number that you find on the rating plate of the appliance.
See the link www.theenergylabel.eu for detailed information about the energy label.
CHAPTER -9: CUSTOMER CARE AND SERVICE
Always use original spare parts.
When contacting our Authorised Service Centre, ensure that you have the following data available: Model, Serial
Number and Service Index.
The information can be found on the rating plate. You can find the rating label inside the fridge zone on the left lower
side.
The original spare parts for some specific components are available for a minimum of 7 or 10 years, based on the type
of component, from the placing on the market of the last unit of the model.
Visit our website to:
www.sharphomeappliances.com
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