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If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the
checklist below.
Any other servicing should be done by an authorized service representative.
To reduce risk of personal injury - unplug vacuum before servicing.
probleM
possible cause
Vacuum won't
1. Power cord not firmly plugged
into outlet.
run
2. Blown fuse or tripped breaker.
3. Thermal Protector activated.
System Check
1.Rinsable Filter and/ or Filter
made with HEPA media is dirty.
Indicator has
turned red
2. Dirt cup full and/ or clogged.
or
3. Broken or worn belt.
Vacuum won't
pick up
4. Brushroll and/ or Hose
or
clogged.
Low suction
5. Carpet height setting is
incorrect.
6. Suction Only Mode is ON.
Cord Rewind
1. Cord reel does not retract.
does not work
Dust escaping
1. Dirt cup full.
from vacuum
2. Dirt cup not installed correctly.
3. Hose not installed correctly.
4. Rinsable and/ or Filter made
with HEPA media not installed
completely.
Headlight not
1. Bulb burnt out.
working
2. Loose electrical wires.
Vacuum is
1. Carpet height setting is
difficult to push
incorrect.
or won't move
forward
Powered Hand
1. Too much pressure being
applied to tool.
Tool brushroll
won't turn
2. Blockage.
3. Low vacuum suction.
Smoky/burning
1. Belt broken or stretched.
smell detected
2. Brushroll is clogged.
All manuals and user guides at all-guides.com
5. troubleshootinG
WARNING
!
14
!
possible solution
1. Plug unit in firmly.
2. Check fuse or breaker in home. Replace
fuse/reset breaker in home.
3. Unplug and allow vacuum to cool for 30min.
(This willl reset the thermal protector)
1. Clean Rinsable Filter and or Filter made
with HEPA media - Pg. 9 and 10.
2. Empty dirt cup - Pg. 9.
3. Replace belt - Pg.12.
4. Check Hose - Pg. 11. Check Brushroll - Pg. 11.
5. Set Carpet Height Adjustment to appropriate
setting for carpet being cleaned - Pg.7.
6. Step on Brushroll ON/OFF Pedal to turn
Suction Only Mode OFF - Pg. 6.
1. Call 1-800-944-9200 for the nearest
authorized service representative
1. Empty dirt cup - Pg. 9.
2. Review Dirt Cup removal & replacement -
Pg. 9.
3. Review Hose installation - Pg. 7.
4. Review Filter Removal and Cleaning - Pg.
9 and 10.
1. Replace bulb - Pg. 12.
2. Call 1-800-944-9200 for nearest authorized
®
Hoover
dealer.
1. Set Carpet Height Adjustment knob to
appropriate setting for carpet being cleaned
- Pg. 7.
1. Continue using tool applying light pressure.
2. Remove blockage - Pg. 11
3. Check items under "Vacuum won't pick or
Low suction."
1. Replace brushroll belt - Pg. 13.
2. Clear/ remove debris from brushroll - Pg. 11.
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