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Troubleshooting
PROBLEM
1. Unit fails to heat up.
Red Power light DOES
NOT illuminate when
ON/OFF switch is set
to ON.
2. Unit fails to heat up.
Red Power light DOES
illuminate when ON/
OFF switch is on.
3. Steam output is weak
or intermittent
4. Excessive amounts of
water in steam
NOTE:
The Steamer produces a great
deal of steam. The steam may
condense as water or water
droplets in the steam hose and
tools and nozzle, which are then
expelled when used after a period
of cooling. This is normal and not a
cause for concern.
5. Accessories do not stay
firmly connected to
main nozzle
English
10
All manuals and user guides at all-guides.com
CAUSE
A. Unit is not plugged in.
B. Loose electrical connection.
C. Unit is damaged or in need of repair.
A. Water tank is empty.
B. Mineral build-up in unit.
C. Unit is damaged or in need of repair.
A. Water level in tank is running low.
B. Steam hose may be kinked.
C. Mineral build-up in unit.
A. Water condensation in steam hose.
B. Water tank has been over filled.
C. Unit has not heated to full operating temperature.
A. Accessories are not properly installed.
REMEDY
A. Check wall outlet.
B. Discontinue use and call Customer Service.
C. Call Customer Service.
A. Refer to Filling Water Tank procedure on Page 5.
B. Refer to Mineral Build-up section on page 11 for
cleaning procedure.
C. Call customer service.
A. Refer to Filling Water Tank procedure on Page 5.
B. Remove kinks from steam hose. Secure the base of the
unit, then pull the hose tight, turning counter clockwise
5-6 times.
C. Refer to Mineral Build-up section on page 11 for
cleaning procedure.
A. Point nozzle towards sink, and shake while pressing
steam trigger.
B. Filling the water tank with more than 40 oz/ 1200 ml
of water interferes with steam production resulting in
water condensation. Turn unit off, let it cool and drain
some water out of tank.
C. Wait until Orange steam pressure indication light has
turned off.
A. Refer to accessory installation on pages 7-9.
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