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5.4 LIMITED WARRANTY
The instrument is warrantied to the owner for a period of two years from the date
of original purchase against defects in manufacture. This limited warranty is given
by AEMC
Instruments, not by the distributor from whom it was purchased. This
®
warranty is void if the unit has been tampered with, abused, or if the defect is
related to service not performed by AEMC
Full warranty coverage and product registration is available on our
website at
www.aemc.com/warranty.html
Please print the online Warranty Coverage Information for your records.
What AEMC
Instruments will do:
®
If a malfunction occurs within the warranty period, you may return the instrument
to us for repair, provided we have your warranty registration information on file or
a proof of purchase. AEMC
at our discretion.
REGISTER ONLINE AT:
5.4.1 Warranty Repairs
What you must do to return an Instrument for Warranty Repair:
First, send an email to
Authorization Number (CSA#) from our Service Department. You will be provided
a CSA Form and other required paperwork along with the next steps to complete
the request. Then return the instrument along with the signed CSA Form. Please
write the CSA# on the outside of the shipping container. Return the instrument,
postage or shipment pre-paid to:
Chauvin Arnoux
15 Faraday Drive, Dover, NH 03820 USA
Phone:
Fax:
E-mail:
Caution: To protect yourself against in-transit loss, we recommend
that you insure your returned material.
NOTE: You must obtain a CSA# before returning any instrument.
12
Instruments will repair or replace the faulty material
®
repair@aemc.com
, Inc. d.b.a. AEMC
®
(800) 945-2362 (Ext. 360)
(603) 749-6434 (Ext. 360)
(603) 742-2346
repair@aemc.com
Instruments.
®
www.aemc.com/warranty.html
requesting a Customer Service
Instruments
®
Spring Loaded 25 A Probes
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