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Troubleshooting
Wall Hung Back Outlet
Gravity Tank
PF1705 / 1710
Difficulties
Difficulties
Reason
Water level is too high
Fill valve adjusted
or too low
incorrectly
Fill not fully open
Fill valve can't fill
Filter clogged
Float cup is stuck by
tank wall
Leaking
Hexagonal nut is loose Tighten hexagonal nut
IF FILL VALVE SHUTS OFF BUT CONTINUES TO LEAK
Follow the How to clean Seal instructions below.
IF FILL VALVE TURNS OFF AND ON DURING PERIODS OF NON-USE,
it is a signal you are wasting water.
Check to see if the lowest portion of the refill tube is inserted into overflow
pipe, below the water level in the tank.
Check to see if the fill valve float is stuck. Make sure it moves freely.
Check to see if the flapper is worn, dirty or misaligned. Replace the flapper
with a original replacement flapper.
Check to see if the flush valve nut is tight.
IF FILL VALVE WON'T TURN ON OR SHUT OFF or REFILL OF TANK WATER
IS SLOW A Replacement Seal may be needed. caution: .CLAMP NUT could
result in breakage and potential DAMAGEDO NOT use cone washer with
plastic supply line. DO NOT use plumber's putty to seal these fittings. Captive
cone washers already included. Use the existing washers and coupling nut.
Check the angle stop and insure the water is on. IF WATER IS LEAKING
FROM THE TANK Refer to the supply line hook up diagram. Check the fill
valve clamp nut to insure it is tight. Confirm the tank is securely fastened to
the bowl. Check to see if the flapper is worn, dirty or misaligned. Replace
the flapper with a original replacement flapper. Check to see if the flush valve
is nut is tight.
© 2010 Ferguson Enterprises, Inc. All Rights Reserved
Solution
Adjust water level
Open shut-off valve
Remove and clean
filter
Free fill valve from
tank wall
Distributed Exclusively by Ferguson and Wolseley Canada
These parts must be used as illustrated to ensure a water tight connection
METAL/COPPER
METAL FLANGED
FLARED TUBING
TUBING
LOCK
LOCK
NUT
NUT
EXISTING
CONE
WASHER
WASHER
EXISTING
COUPLING
COUPLING
NUT
NUT
WATER
WATER
SHUTOFF
SHUTOFF
Use the existing washers
and coupling nut
Water supply tube or pipe must extend at least 1/2" inside threaded shank of valve
CLAMP NUT could result in breakage and potential DAMAGE
Caution:
DO NOT use cone washer with plastic supply line
DO NOT use plumber's putty to seal these fittings
IF WATER CONTINUES TO RUN, CLEAN THE SEAL AS DESCRIBED IN
FIGURES 1-6 BELOW
1
Remove fill valve cap and
Turn off water supply
disconnect refill tube
4
Cover the fill valve head and
Turn 1/8 counter clockwise
slowly turn on the water to
remove any debris
to loosen fill valve head
6b
Reassemble in reverse
order to assure functioning
METAL SPIRAL
VINYL/BRAIDED
TUBING
CONNECTOR
LOCK
LOCK
NUT
NUT
EXISTING
COUPLING
CONE
NUT
WASHER
COUPLING
NUT
WATER
WATER
SHUTOFF
SHUTOFF
Captive cone washers
already included
refill tube
2
Disconnect the adjustment
screw from the fill valve arm
5
Rinse the seal and head
with water
WARNING
DO NOT USE IN-TANK TOILET BOWL CLEANERS
CONTAINING BLEACH OR CHLORINE
Use of such products will:
1. Result in damage to tank components and may cause
flooding and property damage
2. Void warranty
6635 12/10
3
6a
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