Whirlpool YWHD560CHW Guide D'utilisation Et D'entretien page 30

TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.whirlpool.com/owners
(in Canada www.whirlpool.ca/owners) for assistance and to possibly avoid a service call.
If you experience
Error Code Appears in Display
Once any possible issues are corrected, touch the POWER button once to clear the code. Re-select and restart the cycle.
F0E1
Load detected
in Clean Washer
with affresh cycle
®
F0E2
Oversuds detection
F0E5 (OB)
Off-balance load
detected
F1E1
ACU memory corruption or
hardware failure/ACU main
relay cannot be opened or
closed
F1E2
MCU memory corruption
or hardware failure
F3E1
Analog pressure failure
F3E2
Wash NTC failure
F3E5
Dry NTC failure
F3E6
Accelerometer failure
F4E1
Water heater relay failure
F4E2
Wash heater relay circuit
fault
F4E4
Fan drive failure
F5E1
Door switch failure
F5E2
Door cannot be locked
F5E3
Door cannot be unlocked
F5E4 (DR)
Door not open between
consecutive cycles
30
Possible Causes
Items detected in the washer/dryer
when running a Clean Washer with
affresh cycle.
®
Excessive suds in washer/dryer.
Washer/dryer is running a suds
reduction routine. Allow the wash
cycle to continue.
Load could be unbalanced or too
large.
Problem detected with the washer/
dryer.
Problem detected with the washer/
dryer.
Problem detected with the pressure
sensor.
Open circuit or short circuit fault
detected.
Open circuit or short circuit fault
detected. The wash function is still
operable, but the dry function will
not operate.
Accelerometer failed self text or
experienced orientation error.
Problem detected with the water
heater. There is a water heater relay
short error or feedback failure.
Wash heater relay is detected as not
closed.
Dry fan triac open circuit, short circuit,
diode mode, or feedback KO fault
detected.
Problem detected with the door
switch. Door is unlocked during a
cycle when it should be locked.
Problem detected with the door lock.
Problem detected with the door lock.
Door not open between consecutive
cycles.
Solution
Remove load and restart the Clean Washer with affresh
Use only HE detergent.
Avoid tightly packing the washer/dryer. Avoid washing single
items. Balance a single item with such as a rug or jeans with
a few extra items.
Try resetting the washer/dryer by unplugging it from the outlet
and then plugging it back in. If unsuccessful, call for service.
Try resetting the washer/dryer by unplugging it from the outlet
and then plugging it back in. If unsuccessful, call for service.
Try resetting the washer/dryer by unplugging it from the outlet
and then plugging it back in. If unsuccessful, call for service.
Try resetting the washer/dryer by unplugging it from the outlet
and then plugging it back in. If unsuccessful, call for service.
Try resetting the washer/dryer by unplugging it from the outlet
and then plugging it back in. If unsuccessful, call for service.
Try resetting the washer/dryer by unplugging it from the outlet
and then plugging it back in. If unsuccessful, call for service.
Try resetting the washer/dryer by unplugging it from the outlet
and then plugging it back in. If unsuccessful, call for service.
Try resetting the washer/dryer by unplugging it from the outlet
and then plugging it back in. If unsuccessful, call for service.
Try resetting the washer/dryer by unplugging it from the outlet
and then plugging it back in. If unsuccessful, call for service.
Try resetting the washer/dryer by unplugging it from the outlet
and then plugging it back in. If unsuccessful, call for service.
Try resetting the washer/dryer by unplugging it from the outlet
and then plugging it back in. If unsuccessful, call for service.
Open and close the door before restarting the cycle.
cycle.
®