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FAQ
Errors
The battery
indicator does
not light up when
charging.
Charging too
slow.
The lithium-ion battery pack contains substances that are hazardous to the environment.
Before disposing of the vacuum, please remove the battery pack, then discard or recycle it in
accordance with local laws and regulations of the country or region it is used in.
Possible Causes
The charger does not plug into
the vacuum well.
The battery is charged and
switches to Sleep Mode
automatically.
If the problem persists after
ruling out the above two
possibilities.
Battery temperature is too low
or too high.
Solutions
Check whether the charger is
properly plugged into the vacuum.
The vacuum runs normally.
Please contact the after-sales
department for maintenance.
Wait until the battery's temperature
returns normal, then resume use.
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