Akai Professional BT100 Guide D'utilisation page 10

Troubleshooting
If you experience any difficulties, please refer to the troubleshooting steps below.
The turntable is powered on but the motor is not spinning:
o Ensure that the turntable belt is properly installed under the platter. See Setup > Attaching the
Turntable Belt for more information.
If you are recording to a computer:
o Make sure that BT100 is powered on and that the needle is on the record.
o Make sure BT100 is selected as your computer's default recording device.
o If you are listening through your computer's speakers, make sure those speakers are selected as your
computer's default playback device. Alternatively, connect BT100's RCA outputs to a stereo system or
powered speakers.
(Note: The RCA outputs monitor the signal coming out of the turntable, not the signal coming from your
computer.)
o Disconnect then reconnect the USB cable connecting BT100 to your computer.
I'm not hearing any audio when playing music:
• If you are playing music from vinyl:
o Make sure that BT100 is powered on and that the needle is on the record.
o Connect BT100's RCA outputs to a stereo system or powered speakers.
• If you are playing music from your computer:
o Make sure your software music player's volume is turned up.
o Make sure your computer's volume is turned up.
o Make sure your computer's speakers are selected as your computer's default playback device.
(BT100 cannot be used as a playback device for your computer's audio.)
I am hearing a hum through my speaker or laptop when using the turntable:
• If you are recording to a laptop:
o Please connect the laptop to a grounded power supply (3 prong).
• If you are playing through a speaker:
o Please connect to a grounded (3 prong) power supply.
My record is not playing at the correct speed; its pitch is too high or too low:
o Ensure the 33/45 RPM Selector is set to the correct speed for your record.
The Bluetooth speaker that I want is not pairing to BT100.
o Turn off or move other nearby Bluetooth speakers over 30 ft. (9.1 m) so only the closest Bluetooth
speaker you want will pair.
I am connected to a Bluetooth speaker but do not hear any audio.
o If you are connected to a Bluetooth speaker with a play/pause button, and do not hear audio, try
pressing the play/pause button.
o Press and release BT100's Bluetooth button to disconnect it from the Bluetooth speaker, and then
press it once more to try pairing it again.
o Turn BT100 off and then on again, and then press its Bluetooth button to try pairing it again.
My smartphone will not connect to BT100.
o BT100 acts as a Bluetooth transmitter, sending the audio out of BT100 into other Bluetooth speakers.
BT100 cannot act as a Bluetooth receiver and play music from your smartphone over headphones or
RCA outputs.
The Bluetooth LED will not stop blinking.
o Once the Bluetooth button is pressed, BT100 will try to connect to nearby Bluetooth speakers for 5
minutes. To stop the blinking Bluetooth LED, power-cycle BT100.
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