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global_main.book.book Page 49 Thursday, May 12, 2022 6:03 PM
Symptoms
There is water inside or
outside of the
appliance.
Parts & Features
Symptoms
The appliance door is
not closed tightly.
It is difficult to open
the appliance door.
The inside lamp in the
appliance does not
turn on.
Noises
Symptoms
The appliance is noisy
and generates
abnormal sounds.
Possible Cause & Solution
Is there water leakage around the appliance?
• Check if the water has leaked from a sink or another place.
Is there water on the bottom of the appliance?
• Check if the water is from the thawed frozen food or a broken or dropped
container.
Possible Cause & Solution
Is the appliance leaning forward?
• Adjust the front feet to raise the front side slightly.
Were the shelves properly assembled?
• Refit the shelves if needed.
Did you close the door with excessive force?
• If you apply too much force or speed when closing the door, it may remain
briefly open before closing. Make sure that you do not slam the door
closed. Close the door gently.
Did you open the door right after you closed it?
• If you try to open the appliance door within one minute after you closed it,
you may have difficulties because of the pressure inside the appliance. Try
to open the appliance door again in a few minutes so that the internal
pressure stabilizes.
Lamp failure
• Close the door and re-open. If the lamp does not turn on, please contact
the LG Electronics customer information centre. Do not attempt removal
of the lamp.
Possible Cause & Solution
Is the appliance installed on a weak floor or improperly levelled?
• Install the appliance on a solid and flat area.
Does the rear of the appliance touch the wall?
• Adjust the installation position to allow enough clearance around the
appliance.
TROUBLESHOOTING
49

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