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TROUBLESHOOTING
Problem
Low heat / Low flame
when valve turned to high.
Excessive flare-ups/
uneven heat.
Burners burn with yellow
flame, accompanied by the
smell of gas.
Flames lift away from
burner, accompanied by
the smell of gas, and
possibly difficulties in
Regulator 'Hums' when
unit is operating.
Burners will not crosslight
each other.
"Paint" appears to be
peeling inside lid or hood.
Possible Causes
For propane - improper lighting
procedure.
For natural gas - undersized
supply line.
For both gases - improper
preheating.
Sear plates installed incorrectly. Ensure sear plates are installed with the holes towards
Improper pre-heating.
Excessive grease and ash
build up on sear plates and in
drip pan.
Possible spider web or other
debris, or improper air shutter
adjustment.
Improper air shutter adjust-
Normal occurence on hot days.
Plugged ports at back of burner. Clean burner ports. See burner maintenance instruc-
Grease build up on inside
surfaces.
Solution
Ensure lighting procedure is followed carefully. All gas
grill valves must be in the off position when the tank valve
is turned on. Turn tank on slowly to allow pressure to
equalize. See lighting instructions.
Pipe must be sized according to installation
Pre-heat grill with all main burners on high for 10 to 15
minutes.
the front, and the slots on the bottom. See assembly
instructions.
Pre-heat grill with all main burners on high for 10 to 15
minutes.
Clean sear plates and drip pan regularly. Do not line
pan with aluminum foil or other materials. Refer to
cleaning instructions.
Thoroughly clean burner by removing. See general
maintenance instructions. Open air shutter slightly
according to combustion air adjustment instructions.
(This must be done by a qualified gas installer.)
Close air shutter slightly according to combustion air
adjustment instructions.
(This must be done by a qualified gas installer.)
This is not a defect. It is caused by internal vibrations in
the regulator, and does not affect the performance or
safety of the gas grill. Humming regulators will not be
This is not a defect. The peeling is caused by hardened
grease, which dries into paint-like shards, that will flake
off. Regular cleaning will prevent this. See cleaning
instructions.
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