Troubleshooting; Customer Support - ooma AP150 Guide De Démarrage Rapide

Troubleshooting

■ AP150 status light is off – Your device might be powered off. Check the power connection.
■ AP150 status light is solid amber
• Check that your network cables are plugged in securely.
• Verify that the ETH0/POE in port is connected to your modem, router, or switch.
■ Unable to connect to wireless network – Check your notes above or the label on the device
to verify that you are using the correct password. Note that the label will not reflect the
correct password if you changed the password after the device as shipped to you.
■ Connected to the wireless network but unable to access the Internet
• Move your device closer to the access point and see if the connection problem resolves.
• Contact customer support.
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Customer Support

Need help? Ooma has a wealth of available resources
to help if you need assistance.
Support Articles and User Manuals. Access our comprehensive knowledge base
at https://support.ooma.com/wifi.
Live Customer Care. Speak with a support specialist at 1-866-939-6662 (US) or
1-877-948-6662 (Canada).
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