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Troubleshooting
The following table provides solutions for problems and glitches that may arise as you
use your TASSIMO machine. If you do not find a solution for your specific problem, or the
problem persists after troubleshooting please contact our customer service department
Problem
Appliance not working;
no symbols light up.
Machine brews but no
drink dispensed.
Automatic mode
O
not working, appliance
remains in stand-by
mode.
Automatic mode
O
skipped, appliance
goes straight to
Manual mode.
N
More Customer Service information is available online at www.tassimo.com
01_TAS 40_Heft1.indb 27
All manuals and user guides at all-guides.com
Possible cause
There is no power supply.
The water tank was removed
during the brewing process or
there is air in the system.
The float in the water tank is
stuck.
No T DISC inserted.
The barcode could not be
detected.
The barcode could not be
detected.
Solution
Check that the appliance is
properly plugged into the
power supply.
Replace the water tank in the
appropriate position in your
TASSIMO machine. Start a
cleaning process with the
Service T DISC.
Clean the water tank and en-
sure the float can move.
Check if T DISC has been
inserted.
Clean the bar code read-
ing window and try again or
smooth the barcode on the
T DISC out with your thumb.
Use another T DISC.
If problems persist contact the
TASSIMO careline.
08 00 032 88 33.
Clean the bar code reading
window.
Use another T DISC.
You can still prepare the drink
by holding down the start /stop
button.
06.05.2010 09:54:04
27
04/2010

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